Imperial Auto LLC
In operation 17 years.
Where Service and Quality Comes First !
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very responsive, did a great job, were able to repair rather than replace something which saved me $500, worked very well with insurance company and payment, car looks great! A great experience.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, my car looks new.
Customer Service - 5.0/5.0 -
Very informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was highly satisfied when I saw previously damaged parts of my car and couldn’t recognise any signs of the reparation process. Everything looked like a brand new. I was very impressed by the quality of the job and would definitely recommend Imperial Auto to anyone who needs this kind of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dereck updated me during the whole process and I felt the service was very good
My Experience - 5.0/5.0 -
The employees were super helpful and provided accurate updates throughout the entire process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super helpful and provided accurate uldates throughout the process.
Customer Service - 5.0/5.0 -
Super helpful and accurate.
My Experience - 5.0/5.0 -
Great costumer service! They communicated throughout the process and did the job super fast.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic people - above & beyond
My Experience - 5.0/5.0 -
Excellent customer service. It was very apparent that customer satisfaction is important and the staff works extremely hard to please their customers. I dont have a single complaint about my experience and am totally satisfied with the work Imperial did. I would highly recommend them for anyone looking to have body work done on their vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Derek and his team are second to none. The quality of work and customer service are as good as you can get.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional, responsive, and fantastic workmanship! What more can you ask for?!! Darek and his team at Imperial Auto are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Got prompt, thorough service and good communication.
My Experience - 5.0/5.0 -
I am very happy with the repair. The car runs as smoothly as before the incident happened. Thanks.
Likely to Recommend - 5.0/5.0 -
Very reliable service.
Repair Quality - 5.0/5.0 -
Great job! Car runs like new.
Customer Service - 5.0/5.0 -
Great service. Quick updates and responses
My Experience - 5.0/5.0 -
This is coming from her son Richard Heng, I was surprised with paint matching especially white too. Two thumbs up. I would definitely recommend to everybody. They’re my top three shops for repairs and paint matching in the area I live at. Duffy, Ventura and Imperial. Keep up with the good work. They also show pride in their work.
Likely to Recommend - 5.0/5.0 -
I will definitely use them for any future needs and highly recommend them.
Repair Quality - 5.0/5.0 -
We are so happy we chose Imperial Auto for the repair of our auto. Not only did they do a great job with the repair, the paint job matching the rest of the car was perfect. Derek coordinated the whole the process making it simple and straightforward. He walked us through every step and worked directly with our insurance company, including handling the necessary paperwork as well as timely communication updates both by phone and email/text messages. I will definitely use them for any future needs and highly recommend them.
Customer Service - 5.0/5.0 -
Not only did they do a great job with the repair, the paint job matching the rest of the car was perfect. Derek coordinated the whole the process making it simple and straightforward. He walked us through every step and worked directly with our insurance company, including handling the necessary paperwork as well as timely communication updates both by phone and email/text messages.