International Collision Center
International Collision Center (ICC) is conveniently located a half mile off the Concord rotary off Rt. 2A in Acton. International Collision has been in business for over 30 years and have built their reputation on quality collision repair and customer satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was super-responsive and intentional about giving "100% plus" satisfaction! In his absence, I also found the owner to be this way.
My Experience - 5.0/5.0 -
It was a very easy and pleasant experience. The car was returned to me in beautiful condition. Would definitely use them again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went perfectly
My Experience - 5.0/5.0 -
Quick, communicative, high quality work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The quality of the part is OK, the paint is a little off alignment in one section
Customer Service - 5.0/5.0 -
Very fast service and it looks good
My Experience - 5.0/5.0 -
Was very easy process and quick turnaround. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repairs
Customer Service - 5.0/5.0 -
Easy to make appointment and quick turnaround for the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Excellent workmanship and customer service; would not hesitate in referring Jason and his team for as needed repair work.
Repair Quality - 5.0/5.0 -
No issues; all work completed as promised.
Customer Service - 5.0/5.0 -
Excellent; Jason was in continuous contacts with status updates.
My Experience - 5.0/5.0 -
Amazing customer service!
My Experience - 5.0/5.0 -
And it was done sooner that I thought !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful and prompt
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They communicated with me at each stage of the repair. I was always up to date on the current stage. I received my car earlier than anticipated which was nice. Very friendly, polite and easy to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I had a great experience. The work was done well and quickly, and the staff was friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jason, Jay, and Cassidy were great and provided great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason, Jay (owner), and Cassidy always gave great service and they did a great repair job, with excellent paint match and blending
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was very helpful through out the process. He went above and beyond with completing my car! He even detailed it for me!
My Experience - 5.0/5.0 -
The repairs were completed early. IC was great at communicating progress each week with phone calls and texts. The Jeep looks better than new!
Likely to Recommend - 5.0/5.0 -
Definitely would recommend to everyone
Repair Quality - 5.0/5.0 -
Repairs look perfect - the whole vehicle looks better than new. I have had the car back for almost 2 weeks and everything is working perfectly.
Customer Service - 5.0/5.0 -
The shop was easy to communicate with, able to get my vehicle in for repairs quickly and kept me updated every week on progress. The vehicle was even ready a few days early. Employees were friendly and answered all my questions. Repairs were done well and my vehicle looks better than the day we bought it, they even took the time to detail the interior of the car. Excellent service and attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was excellent. The work performed exceeded my expectations and the communication was awesome