International Collision Center
International Collision Center (ICC) is conveniently located a half mile off the Concord rotary off Rt. 2A in Acton. International Collision has been in business for over 30 years and have built their reputation on quality collision repair and customer satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Brought rig in for rear panel repair and received car looking great but NO sound and NO BLUETOOTH!!!! Really inconvenient to find time to go back in and sit and wait to see if you can fix it!!!!! Huge time-suck!!!! I’m really frustrated Holly 617.678.9781
Likely to Recommend - 5.0/5.0 -
I will definitely recommend them to my friends
Repair Quality - 5.0/5.0 -
The car came back to me WAY better than it was originally - before the crash
Customer Service - 5.0/5.0 -
Jonathan went over and above the call of duty to ensure that my car and experience were stellar!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
I had to call several times to get updates - told me Car would be ready by end of day so I turned in my rental car and then received call in the afternoon that they did not have the right part so car woulsnmt be ready for another 2 days!
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0 -
When I picked up my car the electronics have not been reset so things like the brake system are highlighted stating check.
My Experience - 5.0/5.0 -
I received a series of email updates from Jason about the status of my car from beginning to end, which was positively appreciated as well very professional.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend them. These guys earn your trust. Jason was fantastic.
Repair Quality - 5.0/5.0 -
Looks like repairs were perfect... still only a few day’s but can’t tell if it was ever damaged.
Customer Service - 5.0/5.0 -
These guys were outstanding. Extremely polite and courteous and always made effort to keep me up to date or respond when I called.
My Experience - 5.0/5.0 -
Things seem fine, and I appreciate the information on possible other work, to be done elsewhere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was excellent. The text messages with service updates was extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Jason and staff kept me apprised of my vehicles status and repair timeline in an informed and professional manner. Overall I was quite pleased with your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Very friendly staff. Kept me informed all the time on the status od my car. I could not ask for better servis.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Excellent service.
My Experience - 5.0/5.0 -
Very clear about what was going to happen. They did it all perfectly. It was also extremely useful to have the direct connection with Liberty Mutual. Great job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Better than new.
Customer Service - 5.0/5.0 -
Extremely open and thorough.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Responsive and friendly. I did have to bring the car back to have an issue corrected—which they did happily.