International Collision Center
International Collision Center (ICC) is conveniently located a half mile off the Concord rotary off Rt. 2A in Acton. International Collision has been in business for over 30 years and have built their reputation on quality collision repair and customer satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Really great customer service and communication all the way through the process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service and communication
My Experience - 5.0/5.0 -
The car looks beautiful and it was repaired quickly and updates were sent regularly by text which I appreciated. Jason was very helpful at getting driver’s door to open before repairs di I didn’t have to climb in passenger door.
Likely to Recommend - 5.0/5.0 -
And it came highly recommended to me, after I chose it.
Repair Quality - 5.0/5.0 -
So far, so good. I haven't driven it much since picking it up on Friday so I'd want a few more days in case anything shows up that isn't right
Customer Service - 5.0/5.0 -
They did a great job of communicating and meeting my timeline and repairing the car beautifully
My Experience - 5.0/5.0 -
This business is absolutely brilliant. I highly recommend. I had substantial rear end damage & it’s perfect now! Thanks to everyone there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always a great job and great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
See prior answer
Customer Service - 5.0/5.0 -
International Collision was great! Every aspect of the repair process was handled well. The repair was completed on time and my vehicle looks as good as new now. Communication was excellent; I got regular text updates on the progress. Jason and his team were excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
International collision is customer service, oriented and communicative. The work looks good. They scheduled me immediately for an assessment, the only drawback was they are so busy. It took a little time to get on the schedule for the actual repairs. That’s because they are a good shop and in demand. I trust them and will always take my car there for any future needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service. Done on time and the car came back much cleaner than when I dropped it off.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb$
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thorough and considerate of the fact that we would want our car fully restored after a theft. Every detail has been thought about and the car came back beautiful.
Likely to Recommend - 5.0/5.0 -
I already have recommended him to a neighbor.
Repair Quality - 5.0/5.0 -
See previous comments. Also he backs all of his workmanship.
Customer Service - 5.0/5.0 -
ICC is hands down the best auto-body shop you could deal with. Jason strives to handle every detail for you, acting with full empathy for the customer’s predicament. Workmanship is top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Yeah
Customer Service - 4.5/5.0 -
Just great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service at international collision was beyond fantastic. They kept me updated weekly and kept me in the loop. The truly are a thriving and excellent business. I appreciate all their hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient work and kept me updated throughout the process. Above and beyond management.