International Collision Center

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very responsive

My Experience - 5.0/5.0 -

As always, you guys did a great job , thanks Aidan

Likely to Recommend - 5.0/5.0 -

They where very easy to deal with.

Repair Quality - 5.0/5.0 -

The car looks like it just came off the lot.

Customer Service - 5.0/5.0 -

Great work that was done when they said it would be completed

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Car is running well and it looks like new.

Customer Service - 5.0/5.0 -

My car looks as good as new. They had great client service—keeping me posted on the work on the car and when it might be ready.

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

They were prompt and clear on what they were going to do and told us when the car was expected to be ready.

My Experience - 5.0/5.0 -

Service and communication was excellent. Would highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Looks good so far…

Customer Service - 5.0/5.0 -

Very easy to schedule Good integration with liberty mutual

My Experience - 5.0/5.0 -

The car looks very good. We can't tell that it was damaged. The time it took was reasonable and you did a good job communicating the status.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It looks good at least for now

Customer Service - 5.0/5.0 -

I think I did this already. Shop met their commitment, did good job communicating, and the work was very good.

Likely to Recommend - 5.0/5.0 -

service, communication and final results were amazing. They take pride in their work & are super-professional.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

service, communication and final results were amazing. They take pride in their work & are super-professional.

My Experience - 5.0/5.0 -

Fast and friendly service

Likely to Recommend - 4.5/5.0 -

Fast service

Repair Quality - 4.5/5.0 -

Fast service and answered all my questions

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

Top notch service. I formation regarding the repairs to my vehicle were communicated clearly and routinely, so I felt informed throughout the process. The repair work done was excellent - the damage is completely repaired and the car looks fantastic. Jason was also very helpful with I go on getting a rental car during the time my car was in the shop, and helped with the rental return process. Overall, I would recommend this establishment to anyone needing repair work done.

Likely to Recommend - 5.0/5.0 -

100% would recommend.

Repair Quality - 5.0/5.0 -

You can't even tell the car was rear ended. Looks new again.

Customer Service - 5.0/5.0 -

Clear communication and excellent service. The repairs are top notch, and the staff also provided guidance in getting a rental car while the car was being serviced. They even took care of the rental car return, which was beyond what I was expecting. I'd definitely go back to this shop for future work.

My Experience - 5.0/5.0 -

Service was excellent and Liberty Mutual made the process easy.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would recommend them to family and friends without hesitation.

Repair Quality - 5.0/5.0 -

Every area of the car that they needed to work on looked as good as new when completed. The car, inside, was neat and clean.

Customer Service - 5.0/5.0 -

I’ve had several auto body repair jobs done at International Collision and everyone of them have gone to plan. Their team assess the damage to produce a sensible, initial, estimate; they come up with a schedule by which time they can start the repair work; they help coordinate the rental car with pickup and drop-off at their location; they communicate progress and any significant damage uncovered during repair on a regular basis; and, they do everything that they can to stick to their promised completion date. Last but not least, the quality of the work that they do has always been top notch.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Jason at International Collision was super. He gave me constant updates and dealt with a couple of hickups very professionally. Ontop of that the repairs were completed way quicker than I would have expected.

Customer Service - 5.0/5.0 -

The Liberty Mutual I talked to the night of incident was a awesome. She helped me stay calm and cool.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 2.0/5.0

Customer Service - 2.0/5.0 -

It’s was ok, took a while to get my car there. Lots of time to get it done. When I got the car back there were some scratches, a dent inside the door, and my odometer is flashing now. I’m trying to call Jason back to get it resolved next week.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Per earlier comment - car looks great.

Customer Service - 4.5/5.0 -

The experience was a very good and very easy one. The car looks great. So far, no issues.

My Experience - 5.0/5.0 -

They are excellent and have done their usual good job. On time and the car looks and drives like new!

Likely to Recommend - 5.0/5.0 -

I will definitely recommend this business to friends and family.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent communication and timely updates.