Ira Collision Center
In operation 26 years, 20 years at this location.
Ira Collision Center of Danvers is a Toyota Certified, Subaru Certified and Audi Certified Collision Center. We specialize in repairing all makes, models and work with all Insurance companies. All work performed is by factory trained technicians backed with a Limited Lifetime Warranty on workmanship, materials and paint work. We offer free estimates walk-in estimates while you wait. No appointment is required. Towing services and low-cost Rentals are also available through our Ira Rental Department.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Overall, everything is good except they put silver rings on my Audi instead of black ones so I had to wait a couple extra days until they swapped them out overall it was a good experience and very happy with the outcome. Thank you.
Customer Service - 4.5/5.0 -
Overall good experience except they put the wrong color rings on my Audi in the beginning they put silver ones on instead of black so they had to swap them out for the black ones overall good experience thank you very much
Returned Clean
Likely to Recommend - 0.5/5.0 -
No thanks
Repair Quality - 1.5/5.0 -
No attention to detail
Customer Service - 3.5/5.0 -
Front desk people were great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and quality repairs. Car looks brand new
Customer Service - 5.0/5.0 -
Kept me updated and very knowledgeable with the process which included car rental
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Peter was great! Always very responsive!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Not a professional finish. Gaps, scratches, uneven paint lines.
Customer Service - 2.5/5.0 -
No one showed me the work done.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Do you think after the experience I had, I would recommend Extremely difficult to get hold of for follow-up. We got the car back but they definitely did not drive the car to make sure all was in order 1) Steering wheel misaligned 2) Big Scratch in the back bumper 3) Forward Collision System is now offline 4) Cruise Control is non-operational They charged a good chuck of money to Insurance but quality of work needs to be there. I have sent emails and left voicemail but no response back. Car is now standing in my driveway instead of their lot Not Happy Customer Vik
Repair Quality - 2.0/5.0 -
Extremely difficult to get hold of for follow-up. We got the car back but they definitely did not drive the car to make sure all was in order 1) Steering wheel misaligned 2) Big Scratch in the back bumper 3) Forward Collision System is now offline 4) Cruise Control is non-operational They charged a good chuck of money to Insurance but quality of work needs to be there. I have sent emails and left voicemail but no response back. Car is now standing in my driveway instead of their lot Not Happy Customer Vik
Customer Service - 0.5/5.0 -
Extremely difficult to get hold of for follow-up. We got the car back but they definitely did not drive the car to make sure all was in order 1) Steering wheel misaligned 2) Big Scratch in the back bumper 3) Forward Collision System is now offline 4) Cruise Control is non-operational They charged a good chuck of money to Insurance but quality of work needs to be there. I have sent emails and left voicemail but no response back. Car is now standing in my driveway instead of their lot Not Happy Customer Vik
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We definitely recommend to family and friends.
Repair Quality - 5.0/5.0 -
Everything was fast and simple. Great job on the car.
Customer Service - 5.0/5.0 -
Everyone was helpful.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Did a much better job last time!
Repair Quality - 4.0/5.0 -
Inside of car was not clean or detailed and smells stale
Customer Service - 4.0/5.0 -
Standard
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very attentive, and answered all of my questions by the end of the day if they didnt have the answer on the first call
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
High marks for the repair crew.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend IRA
Repair Quality - 5.0/5.0 -
I am very happy with the repairs to my truck, the workmanship is excellent and I was kept updated throughout the process. It was done in a very timely manner and I appreciate that. I never had to call one time to check on the status.
Customer Service - 5.0/5.0 -
Excellent communication throughout
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work is always done to high-quality, no need for bring backs, they can’t make it easy to work with in a stressful situation. Not that I want to return any quick, but if I have to, I rec collision is my choice.
Customer Service - 5.0/5.0 -
Peter Masana, is easy to work with and keeps you informed with progress. Nothing but good to say about him.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service , kept me up to date