Ira Collision Center
In operation 26 years, 20 years at this location.
Ira Collision Center of Danvers is a Toyota Certified, Subaru Certified and Audi Certified Collision Center. We specialize in repairing all makes, models and work with all Insurance companies. All work performed is by factory trained technicians backed with a Limited Lifetime Warranty on workmanship, materials and paint work. We offer free estimates walk-in estimates while you wait. No appointment is required. Towing services and low-cost Rentals are also available through our Ira Rental Department.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
There was a large scratch on my steering wheel upon pickup so I wasn’t happy. The rest of the work was great.
Customer Service - 3.5/5.0 -
There was a scratch on my steering wheel upon pickup so I wasn’t happy. The rest of the work was great.
Returned Clean
Likely to Recommend - 4.5/5.0 -
On time
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
That good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely wonderful experience. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
They incapable of communication in any meaningful way.
Repair Quality - 4.5/5.0 -
The repair was top notch, excellent. A pair of Maui Jim sunglasses in the hard case is missing that was left in the pocket of the door that was repaired. IRA Collision has not responded to my message to address thee issue.
Customer Service - 0.5/5.0 -
The automated texts (Update: Thank you, James, for allowing Ira Collision to service your Lexus. We will provide you with an updated status soon. www.carwise.com/e/5nJupX Reply "STOP" to cancel. James, just to give you a quick update to keep you informed on the status of your vehicle. The body work is in progress! We will contact you when the body work is complete and your vehicle is ready to move to paint. Please let me know if there is anything you need from me in the meantime. Reply "STOP" to cancel.) and the receptionist at IRA collision led me to believe that I would be kept informed when the car went to be painted. There was no such communication. I also recieved an automated message: This is Ana from Ira Lexus (Service Dept). I received a notification from Lexus about your 2024 Es300h. It seems like there is a malfunction in the Intelligent Clearance Sonar System. Is it OK for me to text you to discuss this further? Ana Roe. P.S: If you prefer not to use text, you can reply stop to opt out anytime. I asked to have someone call me. I never heard from anyone. I had to call to get an update. I spoke to Bob Moreau. He was elusive about the repair progress and completion date and clearly didn't care.
Returned Clean
Likely to Recommend - 2.0/5.0
Customer Service - 5.0/5.0 -
Everyone was easy to talk to
Returned Clean
Likely to Recommend - 3.5/5.0 -
I’d be concerned that you would do the same thing with other vehicles. We need to figure out what this is and hopefully you guys will fix it for me.
Repair Quality - 3.5/5.0 -
I haven’t been able to call you yet but it looked old like to returned my car with some etching or staining on the clear display behind the steering wheel. I suspect it’s something that was sprayed on the dash and steering column when the interior was being cleaned. Can you repair this?
Customer Service - 5.0/5.0 -
Dennis was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
my carwash in the shop for29 days
Repair Quality - 4.0/5.0 -
my car took 29 days to be finished
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communications during the process was much appreciated. Front desk lady was very nice to deal with.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received my car back and it was in new condition on the front
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Final result satisfactory
Customer Service - 4.5/5.0 -
Final result satisfactory
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would recommend IRA to all my family and friends.
Repair Quality - 5.0/5.0 -
Everything was top notch and met all of our needs.
Customer Service - 5.0/5.0 -
Customer service couldn’t have been better.