Ira Collision Center
In operation 26 years, 20 years at this location.
Ira Collision Center of Danvers is a Toyota Certified, Subaru Certified and Audi Certified Collision Center. We specialize in repairing all makes, models and work with all Insurance companies. All work performed is by factory trained technicians backed with a Limited Lifetime Warranty on workmanship, materials and paint work. We offer free estimates walk-in estimates while you wait. No appointment is required. Towing services and low-cost Rentals are also available through our Ira Rental Department.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work well done but seemed to take very long time for relatively minor damage
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
People were great to deal with. Especially James, Madeline and Larry at the rental counter. Very nice and helpful through the whole time.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0 -
Dan Poole was fantastic. However, the people at the front desk were not friendly. It takes about 20-30 seconds for them to acknowledge you. I felt as if I was a bother to them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The only problem is I that I got charged for the rental car when I clearly shouldn't have been. I know this is not Toyota fault but Hertz rental should get my money back.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0 -
Quality of the work was very good.
Customer Service - 1.0/5.0 -
Front desk and contact person were not helpful or friendly. Highly disappointed in my service. I would not come back based on those interactions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
took longer than I thought it should
Customer Service - 4.5/5.0 -
very good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0 -
Front desk was very accommodating and professional. I was surprised to hear though when I dropped my car they couldn't tell me an approximate date on when it would be ready. I was told I would get updates via email Tues/Thursdays. I dropped my car on Tuesday, no update on Thursday. It took 1 week and 1 day to hear when my car might be ready. The date given was 32 days after drop off. Which seemed like a very long time to fix my car. My insurance company contacted me multiple times to tell me they weren't receiving updates on the car and that at 30 days my rental benefit would expire. I had to follow up with Ira for the updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Just responded about thirty minutes ago
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Receptionist when we arrived to drop the car off was very rude.