Irwin Collision Center - Bisson Ave

4.8 (862reviews)
96%
59 Bisson Ave,  Laconia,  NH  03246

In operation 55 years.

Irwin Motors Collision Center is a family owned auto repair business that has been serving the community since 1951. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Irwin's community involvement throughout our history has given back to the community in excess of $1,1,000,000.00.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (862)

Likely to Recommend

I couldn’t be happier with the results.

Repair Quality

Beautiful job!

Customer Service

Friendly and efficient

Returned Clean

Likely to Recommend

Reluctant if they want car fixed fast

Repair Quality

Front desk extremely helpful

Customer Service

Front desk extremely informative

Returned Clean

My Experience

My experience at Irwin collision was excellent. Getting hit by a hit-and-run driver was nerve-racking to say the least. The staff at Irwin are knowledgeable, friendly, and efficient, and made a bad situation not so terrible. I was treated like a person…all my questions were answered, I never felt rushed, and the communication throughout the repair process was greatly appreciated! I can’t thank you all enough- even though I didn’t interact with the repair team I have complete confidence in their work. I will definitely recommend Irwin Collision 🙂

My Experience

The work done was excellent, the service as well. My only gripe is with Toyota. This was the second time I brought my car in with a paint peeling issue. While it was at Irwin, they discovered more peeling paint. They should have repainted the entire car.

Likely to Recommend

Too far away

Repair Quality

Customer Service

Returned Clean

My Experience

You made the whole experience very easy. Thank you to the staff who could not have been more pleasant

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were amazing and tried to fight for what needed to be done on my vehicle. Even though travelers wouldn’t cover all of it

Customer Service

They were all incredible, knowledgeable and kind

Likely to Recommend

Oh yea!!!!!!!!!!!

Repair Quality

they very understanding and curtious,I also thank them for stepping up to the plate at their expence and putting on a Toyota parts!

Customer Service

they were great!

Likely to Recommend

Repair Quality

I’d like to specifically mention how amazing Desiree was during this entire experience for me!! I was a bit anxious and unsure of what to do or how to proceed and she was so comforting and helpful! I appreciated all of her effort so much!

Customer Service

Likely to Recommend

Very please with the repsirs

Repair Quality

I was extremely satisfied as to the welcoming nature of the staff. The shop was organized and clean. I received prompt up to date notices during the repair. My vehicle was restored to my satisfaction. I would recommend Irwin Collision to anyone who needs auto body repair.

Customer Service

Very professional and precise

Returned Clean

My Experience

they kept me informed every step of the way.

Likely to Recommend

have been a satisfied Irwins customer for many years

Repair Quality

very good service, with updates as needed.

Customer Service

Returned Clean

My Experience

They did an outstanding job on the repair, but it took nine weeks. Which threw a monkey wrench in my transportation needs I ended up having to rent a truck just so I could take my boat out and I missed the entire summer of boating and fishing waiting.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The repair went well, except for the length of time to complete, four weeks. Staff was really nice and responsive.

My Experience

The whole team was great! the collision team getting my wife's car ready early and doing such a great job. All the office staff was just super friendly and information.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent service

Repair Quality

I had a very positive experience from the time I dropped off my car for estimate until it was returned to me all brand new. The staff is very professional, and the communication during this transaction was excellent. It was seamless between Irwin and my insurer, making it a very low stress time.

Customer Service

Excellent communication, very understanding and very professional. Took care of all the details, including renting a car.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks beautiful!

Likely to Recommend

Repair Quality

Everything seems to be working fine. Thank you very much.

Customer Service

I am very happy with the service and repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service from Kiera and Desiree!!!!