Irwin Collision Center - Bisson Ave

4.8 (845reviews)
96%
59 Bisson Ave,  Laconia,  NH  03246

In operation 55 years.

Irwin Motors Collision Center is a family owned auto repair business that has been serving the community since 1951. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Irwin's community involvement throughout our history has given back to the community in excess of $1,1,000,000.00.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (845)

My Experience

My thanks to the team for a job well done and in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Keira was amazing to deal with

Returned Clean

My Experience

Super friendly staff. Got my car done before expected date. Helped out with my care rental return and even helped me move all my stuff from the rental back to my car.

Likely to Recommend

Repair Quality

Very nice and helpful. Even returned my rental for me! Car looks great. Great communication!

Customer Service

Great work done. Great staff. Super helpful!

Likely to Recommend

Repair Quality

A very professional process and operation from soup to nuts!

Customer Service

Everyone went above and beyond to make me feel like the only customer!

Likely to Recommend

Indeed!

Repair Quality

The collision center stayed in contact with me throughout the process of the factory recall issue was resolved. Friendly and informative staff!

Customer Service

Very thorough communication throughout the process!

Returned Clean

My Experience

Thank you for fixing my truck. It looks so beautiful and looks like nothing happened to it. All your body shop technicians/ specialist are amazing. I will be bragging about your collision place on social media. Thanks again!

Likely to Recommend

Repair Quality

Did can excellent job and kept me well informed

Customer Service

Very pleasant

Returned Clean

My Experience

As always I was treated with the utmost respect both at the service department and auto collision. The paint repairs are flawless!

My Experience

We were very satisfied on the communication and professionalism from start to finish. Highly recommended!

My Experience

I was glad to receive the updates via email as I was overseas. Also, I was very pleased to get my car back and it was cleaner than when I left it there.

Likely to Recommend

Repair Quality

The auto collision place did en excellent job. My car looked awesome when I got it back.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very easy team to work with and eager to ensure everything went smoothly and to our satisfaction. They were very proactive with all steps in the process and ensured there was as little work as possible left for me to take care of. Great Job!!!

Customer Service

My Experience

Everything went smooth and easy. Thank you!

My Experience

Great customer service. Kept me informed on progress. Kept my insurance up to date also. Also set up my car rental.

Likely to Recommend

Repair Quality

Car looks great. Great job matching the paint.

Customer Service

Their customer service staff were knowledgeable and kept me in the loop with the repair and timeline.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exceptional service!!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent work, would never know the truck was damaged. They kept me updated throughout the entire process, I never had to call once to check status, and completed the work ahead of the schedule that was originally given me by a week. Damage to my driver’s side door I thought would be difficult to repair but looking at it now you would never know anything happened, looks as good as new. Thank you to all who worked on the repair for me! Great place to go if you need repair work.

Likely to Recommend

Repair Quality

Great work in a very timely manner. I appreciate both Travelers for their prompt service and Irwin’s for the great work they did to get my truck back into new condition.

Customer Service

Kept me updated on progress, I never had to call them once to check on the status of the work.

My Experience

Desiree and team were so friendly and helpful throughout the entirety of repairs. Consistently received updates about the repairs, which was very informative. Overall, they did a great job and we were very happy. Thanks!!

My Experience

My experience was top notch, their concern for my happiness of the repairs and quality is much appreciated. Great job and I'll always consider your establishment as a good to business. Thanks again

Likely to Recommend

The work and professionalism is the best from the day walking in the repair shop, until the very end as Ryan and I reviewed the work preformed on my vehicle.

Repair Quality

The work preformed was flawless and will recommend the shop to everyone.

Customer Service

Everything was top notch from day 1, I got the best service and multiple updates as work progressed on my vehicle. They also arranged my rental and made sure I was satisfied throughout the process.

My Experience

Appreciated your help with insurance co. and rental car co. Everyone was friendly and helpful. Thanks

Likely to Recommend

Repair Quality

Thank you.

Customer Service

Returned Clean