Irwin Collision Center - Bisson Ave

4.8 (846reviews)
96%
59 Bisson Ave,  Laconia,  NH  03246

In operation 55 years.

Irwin Motors Collision Center is a family owned auto repair business that has been serving the community since 1951. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Irwin's community involvement throughout our history has given back to the community in excess of $1,1,000,000.00.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (846)

My Experience

Appreciated your help with insurance co. and rental car co. Everyone was friendly and helpful. Thanks

Likely to Recommend

Repair Quality

Thank you.

Customer Service

Returned Clean

My Experience

I have made one question is it OK to wash the car or do I have to wait a little while?

Likely to Recommend

I would recommend this company too any of my friends the vehicles there are really really nice looking and they know how to take care of their vehicles and they also need to take care of the customers which is number one very friendly crew

Repair Quality

Customer Service

Can you please call me? I’m not sure when I can wash this car because it’s been painted but I don’t wanna take the pain off again thank you Sandy.

Returned Clean

My Experience

We are very happy with the professionalism of the team in the office. They are very efficient, listened to our needs, kept us well informed of what to expect in our timeline, and last but not least; they appear to enjoy what they do. Their communication skills are wonderful and it appears that they extend that skill to the mechanics as well. Their competency has certainly made our lives easier. We were faced with the unexpected repair of a car that was a victim of a hit and run. Now it's as good as new! Thank you!

Likely to Recommend

Repair Quality

I heard more from the body shop than I did from Travelers which I thought was very strange. I still never received 1 phone call from Travelers.

Customer Service

Again they were great but Travelers never called once

Likely to Recommend

Repair Quality

This was the best experience I have had with service. They went above and beyond to assist me with getting my Tundra squared away. They provided me with a loaner and ensured I had everything I needed. Great friendly staff made the whole process easy!

Customer Service

Just great people

Returned Clean

My Experience

I liked receiving the text updates on the progress of the repair on my car. Desiree and her team were very easy to work with. Desiree explained the process of the insurance and ordering parts. Thank you.

Likely to Recommend

Desiree and her team were very positive and helpful throughout the process. 👍

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish the staff at Irwin were professional, showed great experience and top notch customer service. Had info every step of the way and answered all my questions. Highly recommend for collision repair.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolute shoutout to the ladies at the front desk! Absolutely the most amazing, sweet, and personable people i’ve ever dealt with in any car experience! Communication was also 100%, always texted me with updates and made my experience amazing!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and the team worked to help get the car back to us as soon as possible.

Customer Service

Returned Clean

My Experience

Thank you for repairing/replacing the front bumper, grill, headlight etc. my 2018 pickup looks new again. Thank you for cleaning it also.

Likely to Recommend

Repair Quality

Staff was amazing, services were quick and communication was top notch

Customer Service

Likely to Recommend

Yes I would

Repair Quality

Collision dept did a very good job communicating with me and the insurance company about the repairs. They also got my truck in and out very promptly.

Customer Service

Very satisfied

Returned Clean

My Experience

Excellent communication and a job very well done

Likely to Recommend

Repair Quality

Excellent communication and a job well done very happy with it

Customer Service

Very pleased job well done

Returned Clean

My Experience

The staff keeps you informed almost daily on the progress of the repairs

Likely to Recommend

Repair Quality

Customer Service