Irwin Collision Center - Bisson Ave
In operation 55 years.
Irwin Motors Collision Center is a family owned auto repair business that has been serving the community since 1951. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. Irwin's community involvement throughout our history has given back to the community in excess of $1,1,000,000.00.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the work was fine. Seemed to take a long time for the parts to come in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Completely satisfied.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
My car went in for very minor damage to the drivers front bumper and fender. When i came in to pick it up i relized they hadn't fixed the bumper. Fender looked great. So i had to bring it back another day . Its a major inconvenience to have to bring it back, i misee
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
took too long. the work was scheduled weeks in advance, but a 1-2 day job turned into 4 due to poor planning by the shop
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the third time I've had work done at Irwin and each time was a positive experience.
Repair Quality - 5.0/5.0 -
Everything looks great, very pleased with the quality of work.
Customer Service - 5.0/5.0 -
Dave Pearce was awsome! He worked with my insurance company and my concerns with the work to be preformed. He also helped out with the rental car company when my the work on my truck was delayed, very much was appreciated. Also he returns phone calls!, thats huge when your dealing with these circumstances. s
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was originally told car would need 5 days to repair. I called on 5th day and was told it was painted, on the assembly line and should be ready that afternoon & I would be called. That was a Fri and no call. I called back on Mon and was told they had supplemental work todo and should be ready by Thurs. it was. The driver side mirror was jammed into driver window when deer hit the car. I noticed when I got car home that the window still had the marks on it. I washed it and some came off, just some scratches in window. It is a leased vendor want that noted
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Historically we have purchased GM in Laconia. When we made the huge decision to make a change, we bought our Hyundai Concord. If we had known how much better your service dept is from our long history with the other local dealership, we would have bought up there! It's worth the trip!
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 3.0/5.0 -
Customer service desk people usually not smart. The mechanics that care make it worth the hassel.
Repair Quality - 4.0/5.0 -
That one piece they broke and didn't replace before giving it back to me is inexcusable
Customer Service - 3.0/5.0 -
I had a section of my car cut and replaced. You wouldn't even know but then Irwins breaks clips that hold a cover in place for the trunk latch. Then they proceeded to not even put the 2 push pins or single screw back in place to hold the piece. Just left the piece floating.