Irwin Collision Center - Union Ave

4.9 (1,293reviews)
98%
623 Union Ave,  Laconia,  NH  03246

In operation 55 years.

Irwin Collision Center on Union Ave is a family owned, state-of-the-art repair facility. Our collision center operates as part of the Irwin Automotive Group, with the same great management and staff you've trusted as Cantin Collision and Paint Center. Irwin Collision Center on Union Ave is one of the biggest and best collision repair shops in Central New Hampshire. We work with all insurance companies and are a direct repair for many of them. Our mission is to get you back into your vehicle with a quick, hassle-free and quality repair. On a survey from AAA, our customers voted us the best collision repair shop in New Hampshire. When you get your vehicle repaired here you'll see why we've earned the title of best collision repair shop in New Hampshire by AAA. It's no accident that Irwin Collision Center on Union Ave is the best collision repair shop in Central NH to have your vehicle restored to look like new again.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,293)

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Not happy that Liberty Insurance did not allow for the replacement of a damaged part, and authorized a repair instead !!

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My Experience

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amazing service ! Communication was amazing !

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Yes, I would recommend you highly. The only disadvantage from my location is distance.

Repair Quality

So far, I'm happy with all the work being done on my car although it's taking a long time to finish. I'm especially happy with Lori in the office who was very helpful to me, especially in April when I didn't know what to do next. I know Bob by name in auto repair, and he has explained things and is very nice. So far, I feel lucky that my car was brought to you although it's so far away for me. Thank you so very much. I still don't know when I'll be able to pick up my car.

Customer Service

Thank you for having such a sufficient staff.

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My Experience

The car looks great. Nice job. Thanks for fitting me in.

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It took a little longer than expected but great job.

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Communication before and during the repair process was excellent. Repairs were done quickly and efficiently.

Customer Service

Very competent personnel

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Nice work!

Repair Quality

Repair was done well. Looks like new.

Customer Service

Very nice.

My Experience

I mainly worked with Steve Johnstone and Lori. They were both extremely helpful and got the job done perfectly. The whole team at the collision center really put in a lot of work, effort and care into my truck. I would recommend Irwin Collision to anyone who needs work done to their vehicle.

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Steve Johnstone was an awesome person to work with he took super awesome care for my Santa Cruz. I live in Bartlett NH but Irwin is worth the drive thank you all again

Customer Service

Great job

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Repair Quality

Great job all around..naturally being black you can see a bit of orange peely..but Im not sure that can be avoided given the color. Looks good to the average eye

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We bought the truck from cantina and got shafted pretty hard. We will be customers of Irwin from now on. The customer service is outstanding!

Repair Quality

Great job.

Customer Service

Kept us up to date with how the repair was coming g and when it should be ready for pick up.

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My Experience

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After getting in an accident (other driver at fault) Irwin took care of everything and worked with the rental and insurance companies. They were friendly and helpful in addition to doing great and expedient repair. The auto detail was amazing too!! Would definitely recommend and use again.

Likely to Recommend

Overall a good job done.

Repair Quality

Over spray in one area.

Customer Service

A well done repair. Don’t understand why a small amount of protective film was left on fender when all other was removed? One area had over spray on lower trim but minor.

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My Experience

Great job thank you!

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Returned Clean