Irwin Collision Center - Union Ave

4.9 (1,286reviews)
98%
623 Union Ave,  Laconia,  NH  03246

In operation 55 years.

Irwin Collision Center on Union Ave is a family owned, state-of-the-art repair facility. Our collision center operates as part of the Irwin Automotive Group, with the same great management and staff you've trusted as Cantin Collision and Paint Center. Irwin Collision Center on Union Ave is one of the biggest and best collision repair shops in Central New Hampshire. We work with all insurance companies and are a direct repair for many of them. Our mission is to get you back into your vehicle with a quick, hassle-free and quality repair. On a survey from AAA, our customers voted us the best collision repair shop in New Hampshire. When you get your vehicle repaired here you'll see why we've earned the title of best collision repair shop in New Hampshire by AAA. It's no accident that Irwin Collision Center on Union Ave is the best collision repair shop in Central NH to have your vehicle restored to look like new again.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,286)

My Experience

Likely to Recommend

Only negative was the total amount of repair time.

Repair Quality

Car looks good. Rear end damage was significant

Customer Service

The total repair time was very long. However, I was kept informed throughout the process. Stalk was always polite and promptly returned phone calls.

Returned Clean

Likely to Recommend

Repair Quality

They were excellent my car looks brand new and it was done so quickly and the communication was perfect!!!! 10/10 would definitely recommend again

Customer Service

Returned Clean

Likely to Recommend

Best customer service I’ve experienced in a long time!

Repair Quality

Customer Service

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Customer Service

Really great customer service and communication. My only issue was with parts being delivered on time and the sensor not being able to be reconnected. When one of my parts wasn’t delivered as scheduled, they fixed what they could and then let me pick up my car until the new part came in. Bobby gave me a new appointment and got me in and out in 45 minutes to complete the job. But they were unable to reconnect my front sensor and are making me an appointment with nucar VW to get it all done.

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Repair Quality

Customer Service

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Customer Service

All receptionists were helpful, courteous, professional, and willing to go above and beyond for me as a customer.

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Returned Clean

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Repair Quality

Bobby Volmut was exceptionally helpful, as were Lori and Steve Johnstone.

Customer Service

Returned Clean

My Experience

We were very pleased with the results of our Honda repair—right back to new! Just as important is the fact that Steve Johnstone went far beyond expectations to make the experience so positive! Kudos to him and all involved. Peter & Donna Pinckney

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Repair Quality

Customer Service

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Repair Quality

Expedient, professional, did a great job. Used them twice and couldn't be happier. Thank You!!

Customer Service

Returned Clean

My Experience

I appreciated the regular updates about the progress of the repair. I dropped the car off Wednesday, January 3 - and got daily updates and 3 phone calls between then and when I got the car back January 12. Thanks to Steve and Lori for not leaving me in the dark about what was going on. Job well done.

Likely to Recommend

When I hit the deer, I knew exactly who to call. The Irwin Chevrolet collision Center is the only place I called.

Repair Quality

Looks great - like the accident never happened

Customer Service

I was happy with the outcome - and pleasantly surprised when I picked the car up, as it looked like it had been completely detailed.

My Experience

Excellent service and follow-up. Steve Johnstone was particularly helpful and informative. The technicians did an outstanding job on the repair, the car looks great. Terrific job all around!

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Repair Quality

Very satisfyed

Customer Service

Geat job you made dealing with you easy

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Repair Quality

Seems fine

Customer Service

10 , very happy with the work

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Repair Quality

Customer Service

Returned Clean