J C Autobody
In operation 5 years.
JC Auto Body since 1987 ,What started as a small three bay operation grew to the point where a brand new, 6,800 sq/ft, shop was built and opened in January 2001 to service the collision needs of an expanding customer base. Two more bays were added in 2008 as JC Auto Body's reputation for top-notch customer service and high quality craftsmanship became well established. Today JC Auto Body employs twelve caring and dedicated professionals, whose focus is making sure your repair is done right the first time and that a stressful (and sometimes complicated) situation has been handled with compassion and integrity. When an accident occurs, and you ask yourself the question: "Who cares if my vehicle is repaired right?" We at JC Auto Body can personally say "We Do"!!!
- Insurance Company Assistance
- Lifetime Warranty
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
On the fence based on the mess in my interior
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience and the truck looks good!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did a great job! Great professionalism and great communication
Customer Service - 5.0/5.0 -
Greta customer service
Returned Clean
My Experience - 5.0/5.0 -
I very much appreciated the helpfulness of your office staff, and the quality of the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work! It was nice getting into to a clean car. Worth the wait!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They made it look every bit as good as I could have hoped for.
Repair Quality - 5.0/5.0 -
The truck came back looking as if nothing had happened , that's the sign of a job well done.
Customer Service - 5.0/5.0 -
I was anxious to get my vehicle back and had called 3 times for an update. I needed to be more patient. The folks I spoke to were very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ashley was so responsive and always answered my questions.
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Likely to Recommend - 2.0/5.0
Repair Quality - 0.5/5.0 -
I have an appointment on thrusday because my wheel that was hit is still currently at a -3.5 and needs parts for the alignment to get fixed.
Customer Service - 5.0/5.0 -
The customer service was great
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Likely to Recommend - 2.5/5.0 -
The repair seems very good, and if your customer service had matched it, by review here, and elsewhere, would be a 10. As it stands however, your customer service regarding customer contact/info/transparency, was quite poor, and that brings my score for you way down. I would hesitate to recommend JC Auto unless the customer was prepared for a long wait.
Repair Quality - 4.5/5.0 -
So far the quality of the work seems quite good. I have not yet experience a driving rain, and hope there will be no leaks.
Customer Service - 1.5/5.0 -
I am glad you differential between the work done and the "front of house" service. This repair was scheduled 3 months after the accident, and the insurance was paid directly to JC Auto. Given that I, wrongly, believed that the repair would be completed in the time frame I was quoted,10-14 days. Instead it took nearly 5 weeks. JC Auto never contacted me regarding the repair/timeline. The only way for me to get updates was to call. I did this several times after three weeks had passed, and each time was given a different reason for the delay. I suggest that better communication internally and with your customers would be a very good idea.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great!
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Communicated very well.