Jack Demmer Ford Inc

4.5 (648reviews)
91%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (648)

My Experience

Unfortunately, we have had to have quite a few repairs done to our cars and Demmer has never disappointed us!!! They are amazing!! We received regular updates and Lori was terrific to work with.

Likely to Recommend

Repair Quality

Awesome!

Customer Service

Lori is amazing!!

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Repair Quality

Everything went great. We had notifications all along the way. The car turned out amazing. Easily the best experience at a collision shop that I have had.

Customer Service

Laurie was great.

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Repair Quality

Customer Service

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Customer Service

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Repair Quality

Great job! Fast service!

Customer Service

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Repair Quality

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Repair Quality

no car available to have

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Polite and informative person to work with. My car returned clean and nicely repaired.

Customer Service

As previously stated customer service was great.

My Experience

Professional staff and repair

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Repair Quality

Customer Service

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Would NEVER recommend or purchase from Jack Demmer again and this was 3rd or 4th vehicle but definitely the last!

Repair Quality

Car had to be repainted multiple times. Been in services for weeks should have been there 1 week max! Terrible customer service. They have called us 1 time… all other communication has been is calling them. Ridiculous!

Customer Service

They do not communicate. I shouldn’t have to call to find out what is going on with my vehicle! That’s your job!

My Experience

They are very great at communicating and keeping you updated.

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Repair Quality

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Great experience!

Customer Service

Great!

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Repair Quality

Todd, advised me about some of the panals on my car were rusting out. He saved me a lot of money. I have been doing business with Todd Martel for over 24 years and he is the best for helping me make good decisions on my cars.

Customer Service

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Repair Quality

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Repair Quality

Excellent! Like new!

Customer Service

Entire staff was friendly, courteous, professional, and exemplifies "Service With a Smile!"

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This is the second time I have had vehicles in the repair shop

Repair Quality

Good quality work

Customer Service

Lori is nice and very knowledgeable about what the repairs will be and when it will be completed

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Repair Quality

Customer Service

Windshield was really dirty and hard to clean old parts were left on the back seat but I was happy that the running board was replaced after it was accidentally damaged .