Jack Demmer Ford Inc
Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 I was treated.with courtesy, kindness and respect from start to finish. Next time I'm in the market to buy another car I will check with you guys 1st. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I would've liked a little more communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was kind. The entire process to get my explorer repaired was simple and the goal to finish job was exact. Finally, repairs look great. Would highly recommend jack demmer body shop to everyone. Thank you
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Well coordinated service and communication
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Poor quality workmanship on body repair
Repair Quality - 2.0/5.0 -
Scratches made on trim and marks made on the bumper then clear coat applied over. Issues also around lights. Poor attention to details. Currently waiting to be contacted to bring back in to address these issues.
Customer Service - 4.0/5.0 -
They were quick to get me scheduled for original repairs and quick to check out the workmanship issues. Still waiting to get scheduled to address the workmanship issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great
Customer Service - 5.0/5.0 -
Lori was awesome and kept me in loop of all I needed to k ow and when to come and pick up truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ve never had this bad of an experience with a car dealership, the ring-around communication, having to return the car due to missed repairs, and the missed timeline made this a “never again” situation for me.
Repair Quality - 1.0/5.0 -
I had to return my car 48 hours after having it due to missed repairs.
Customer Service - 2.0/5.0 -
customer service was fine. the receptionists were nice. the lack of communication the rest of the team had was very disappointing though.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Paula was great and so were the other members.
Likely to Recommend - 5.0/5.0 -
Great Service
Repair Quality - 5.0/5.0 -
Very professional and did a great job on my vehicle being repaired. Thanks!
Customer Service - 5.0/5.0 -
Did a good job on keeping me updated on my vehicle repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good! They secured a loaner for me and were able to get my car in earlier than they had originally anticipated. Everybody was helpful and supportive regarding every stage Of the process. Sylvia, the manager, over was especially supportive at every stage of this process! She took the time needed to explain in great detail answers to all of my questions before, during and after the repair was done your service was excellent!!!
Customer Service - 5.0/5.0 -
I sent my report in! Then another one popped up to do!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and done right
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well from start to finish. Communication was great and the repairs were done exactly as they should be. Correctly. Very satisfied with everything.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
A recycled tailgate was used to replace my damaged one to save cost. Also a recycled mirror was used, painted thrown out in the trash, and required two additional trips for me to finally get a mirror installed.I happen to be a teacher who is off for the summer, so I had time available for these multiple trips to install the mirror which they had originally forgotten while the vehicle was being repaired, but if this had occurred during the school year it would have been a total inconvenience. Sylvia blamed a young 21 year old technician, but in my opinion, if she is in charge of the project, then she needs to accept the blame for not checking that the mirror had been installed prior to calling me to pick up my vehicle and prior to calling me a second time to come in and have it installed only to discover it had been thrown out in the trash.