Jack Demmer Ford Inc

4.4 (644reviews)
90%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (644)

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My Experience

The team at Jack Demmer was great and responsive to all of my questions!

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My Experience

Everyone that I spoke with was very informative about what was going on with the repairs. Would recommend family and friends to go to Jack Demmer Ford Body Shop. Very professional!

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Jack Demmer did a great job!

Customer Service

They were helpful above and beyond

My Experience

Lori is awesome!!!!

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My Experience

They worked fast and effectively to get my car completed before the Memorial Day holiday.

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Repair was not complete. There were loose fasteners on the tailgate bedliner and the tailgate step would not eject from the tailgate. Both needed to be fixed. Also, there is a portion of the damage sheet-metal that is still un-painted and still needs to be addressed.

Customer Service

The customer service from Lori Cummers was very good.

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1 spot on the bumper that is not flush. Otherwise it looks fine.

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My car was towed to Demmer Ford, Saturday, Mar 3rd, I did a follow early Monday morning in person, Mar 5th. I did another follow in person on Wednesday morning Mar 7th, because of not receiving any info about status on my car! I was called Wednesday afternoon around 4PM with the update and cost of repairs. Wiring was destroyed by critters, I contacted my insurance company, gave the claim number to the service rep that called! Friday afternoon, I called my insurance company to see if the repairs were covered by them minus my deductible. My claims adjuster call Demmer Ford, no one knew where the car was located, according to the insurance adjuster, asked me if I was sure the car was towed to Demmer Ford. Bottom line, I got my car back Tuesday Mar 13th in afternoon! Very disappointed this took so long, I feel the car had sat around the dealership for two or three days before work began! I also believe, I should have received a phone explaining delay after my insurance called me looking for my car!! Thanks, Jim Sumner

Likely to Recommend

I've always had excellant service in the past, was not a happy customer because of lacking communication and length of time to complete

Repair Quality

Dissatisfied with communication from dealership and length of time to accomplish repairs!

Customer Service

Received two or three e-mail, never told me the status

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Our service was horrendous and beyond disappointing. There was no follow up from Jack Demmer Ford, everytime we called we got the run around, employees seemed disorganized and unprofessional.

My Experience

The best thing was always being informed on how the repair was going.

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