Jack Demmer Ford Inc

4.4 (640reviews)
89%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (640)

Likely to Recommend

Repair Quality

The service agent I worked with, Laurie, was impeccable. She was very informative as well as, being able to explain things to me at a level that I was better able to understand which I very much appreciated. She was very speedy in responses and kept me up-to-date on the status of my truck.

Customer Service

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Repair Quality

Great staff !!

Customer Service

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Repair Quality

Paula and Lori are a star team that really care about the work they do. They were very friendly, honest, accommodating and respectful to me. The technician, Steve, who had worked on my truck did a great job in restoring the damages. Though I did not meet him, I wanted to thank him for his hard work and services. I had just paid the truck off a a few weeks before being hit! 🥲 Anyways, thanks again for the awesome job by an awesome team!

Customer Service

Paula and Lori are a star team that really care about the work they do. They were very friendly, honest, accommodating and respectful to me. The technician, Steve, who had worked on my truck did a great job in restoring the damages. Though I did not meet him, I wanted to thank him for his hard work and services. I had just paid the truck off a a few weeks before being hit! 🥲 Anyways, thanks again for the awesome job by an awesome team!

My Experience

Really appreciate the access to a loaner car, appreciated the customer service (everyone was so friendly), including the periodic updates on the vehicle work. Finished work looks great!

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I hope I do not have to come back, but if I need bodywork in the future, I will bring it back here.

Repair Quality

I am very happy with the repair. Andy did a great job. Look like a new truck.

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Repair Quality

Thank you! They went above and beyond and Lori was so helpful managing the fixes to our car. We are happy customers!

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Repair Quality

Work was performed as promised. Text messages on updates very good ideal. Staff was amazing. Truck was cleaned inside and out. Thank you for taking pride in your work.

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Repair Quality

Customer Service

Lori and the whole team were outstanding. Communication was consistent and the team supported the experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

With the care and quality I received, I recommend anyone to go to Jack Demmer!

Repair Quality

Did a fantastic job. Could not be happier with the team over at Jack Demmer and the quality of customer service! The repair is great and can’t even tell it was in the shop!

Customer Service

Overall, very satisfied and happy with Demmer. They took great care of me!

My Experience

Quick turnaround on my repairs. Thank you

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Repair Quality

Customer Service

Fast turn around

Likely to Recommend

With the great work that was done on my vehicle , for, sure, I’ll recommend your body shop! Already I’ve informed my insurance carrier about the great job that was done!

Repair Quality

I’m impressed at the quality of my repair! Especially the paint match which is always a concern being a metallic paint, but, as I’ve stated the body shop did a magnificient job! Also, the office staff was very kind and had all my insurance papers ready when I arrived, I , was kept up on the progress by messenger every 2 days and my repair was done a day early! Thank you to all who had a part in my repair! I’m grateful Jack Demmer Ford is nearby and able to take care of the job quickly and with great care!

Customer Service

As I’ve stated all involved were kind and did a great job in getting my truck repaired!

Likely to Recommend

Great team.

Repair Quality

My advisor was great and kept me updated through the entire process

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Repair Quality

Totally satisfied with the work they did and the service I got from Sylvia in the body shop. She went out of her way to take care of me and I appreciate what she did for us.

Customer Service

As I said before, I was totally satisfied with the the business that Sylvia did with me and took care of me when I came in even though I was driving the Dodge