Jack Demmer Ford Inc

4.4 (640reviews)
89%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (640)

Likely to Recommend

Repair Quality

Amazing communication and work!!!

Customer Service

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Repair Quality

Great service, never disappoints.

Customer Service

Great service, never disappoints.

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Repair Quality

Team was great to work with and my car looks great!

Customer Service

Everyone was friendly and informative about my car.

Likely to Recommend

Repair Quality

they done a wonderful jobvery sat

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Repair Quality

Customer Service

Likely to Recommend

I would not allow this to happen to somebody. I love.

Repair Quality

I wish I could articulate how unhappy I am and also the reasons, but I don’t like to cause problems with people so I’ll just leave it at that

Customer Service

I rather not explain

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have no problems with the quality of my repair.

Customer Service

Excellent customer service. In addition to the text messages, I received phone calls about the status of my repair.

Likely to Recommend

Repair Quality

Everything was good

Customer Service

I was treated good and. Respectable.

Likely to Recommend

Repair Quality

The car was nice and clean when I picked it up. I just can’t believe that a cracked piece of plastic on a rider view mirror costs 2 thousand dollars, but that’s not Jack Deamers fault.

Customer Service

My Experience

Rob did a great job working with me. Even when I got the car back and I had an issue he had me bring it in and helped me out. Very kind and great service.

My Experience

The experience was totally seamless. Everybody was very kind, and the repair looked like it was done correctly in a fair amount of time. I dropped the car off on a Thursday and picked the car up on the following Thursday

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Fast responsive and complete.

Customer Service

My Experience

There is a vibration coming from the rear axle making a loud noise in cabin of Broncho. Very noticeable (even over radio) between 40-50 mph.

Likely to Recommend

For purchase of a vehicle 9-10, for service to a vehicle rate 1.

Repair Quality

We are on seven weeks and still do not have functioning vehicle. Battery exploded within 12 hrs of picking up vehicle after first four weeks of repair, Demmer denying all responsibility.

Customer Service

Communication from Service is poor at best. Found out from my insurance company that Demmer denying responsibility for battery (which is also under investigation by NTSB for having undercharging module)

Returned Clean

My Experience

Amazing service! Thanks Lori

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Vehicle looks new again

Customer Service

Courteous knowledgeable

My Experience

Great communication through the whole process!

Likely to Recommend

Repair Quality

Customer Service