Jack Demmer Ford Inc

4.4 (642reviews)
90%
37300 Michigan Avenue,  Wayne,  MI  48184
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Shop AssistantSparkles

Jack Demmer Ford is a family owned and operated full service collision and mechanical repair facility servicing all makes and models. We offer free loaners to customers that do not have rental car coverage included with their insurance policy. We believe in helping customers discover the "Demmer Difference" through our attention to detail and high standards of repair quality. The Jack Demmer Ford team makes sure every customer is treated well and understands the repair process while meeting and exceeding their expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (642)

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My Experience

Excellent service

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Very good service

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Great service

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Got a loaner car. Repair was done on time as promised

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Excellent customer service.

My Experience

Awesome customer service!!!

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My Experience

Great job repairing my vehicle! Thank you very much! Ten out of ten stars! 😁👍

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My Experience

Rob and Sylvia were great! Thanks Rob for answering my questions and the speedy service. Thanks Sylvia for waiting for me to pick up my vehicle.

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My Experience

I was very satisfied with the final repairs on my vehicle. They did a nice job. I liked that my car was returned cleaned inside and out. I would definitely use Jack Demmer if needed in the future.

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Customer Service

Customer service never contacted me during the repair. Three times the man in charge of my repair said he would call with updates, he never called. I had to call each time. The last time he stated 2 times he would call with my pickup date. I called at 5:45 and he had already left for the day. Very poor communication.

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Had hard time matching paint but got it right .

Customer Service

Kept me up to date

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Had to bring the vehicle back twice. vehicle was not completed when I arrived to pick it up originally.

Customer Service

Rob was very responsive and apologetic. However, one of he girls in the office made me leave with the loaner and fill the tank up from 3/4 when I tried to return it. Ended up having to keep the loaner anyway since car wasn't done. when I had to bring the vehicle in again, there were no loaners available, and I had to miss a day of work.

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My Experience

Rob was very professional in handling the repair coordination. The vehicle was repaired in the projected time frame and returned clean and looks new in the repaired area.

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Nice experience with a professional crew. Repair looks good and was complete on time.

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My Experience

Excellent service. Very pleased with the Demmer Ford Body Shop.

My Experience

Timely work, and they kept me well informed on progress.

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Not happy about dent

Repair Quality

Work was done correctly but dent was still not taken out of r/rear door

Customer Service

Very professional

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Returned Clean

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The Body Shop manager is one of the best in the business. Thanks to Todd and his staff. I own a Nissan but that did not seem to bother anyone at Jack Demmers Ford. Special thanks to Robert for the quick turn around.

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