Jack's Body Works, Inc.

4.8 (2,528reviews)
95%
74824 Lennon Place,  Palm Desert,  CA  92260

In operation 32 years, 10 years at this location.

We are a 30,000 square foot modern style state of art facility which houses an air conditioned show room, offices, customer lounge, seven stainless steel infra-red bake paint booths. Our highly trained technicians are certified for several manufactures including Bentley, Rolls Royce, Aston Martin, Porsche, Audi, Jaguar, Land Rover and Tesla along with being I-Car Platinum and ASE master certified. Making sure that vehicle are repaired properly and returned to pre-accident condition is what we take pride in.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Audi
BMW
Cadillac CT6
Corvette C8
GM
GM Electric Vehicles
I-Car
Jaguar
Land Rover
Lucid
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Tesla
Volkswagen

Reviews (2,528)

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Allen was great to work with

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Allen was amazing to work with

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10/10 recommend for the work and the friendly staff.

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10/10 recommend for the work and the friendly staff.

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Very impressive operation

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Everyone was great

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I have recommended Jack’s Auto Body to a colleague.

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Great service and beautiful work.

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for fine cars and people not in a hurry.

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the car looks as if new

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Not enoug update on car during the 44 days it was at the shop.

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Your receptionist was amazing and she provided great customer service to me. My car was a total loss so Copart picked it up.

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Absolutely would recommend

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The experience was excellent

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Satisfied give time to go around

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THE BEST and most professional I have ever dealt with

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THE MOST professional and thorough place I’ve ever been

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The actual work outstanding. The communication -disrespectful.

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It appears the work on the car is wonderful.

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I arranged to bring my car in on the day you could start on it. Unfortunately, it sat about a week before the dismantling was done to see if there was any further damage. I believe a few days went by before the supplemental estimate was sent to The Hartford. There was no delay in getting the requested amount to you; you ordered the parts at that time. Another two weeks went by, and I believe on a Friday, it went into paint. Not sure of the process. then calibration, then a 2nd supplemental, which I wondered why it wasn't submitted sooner (it wasn't for the calibration). What bothered me most of all is no one ever emailed, texted, or called with any kind of status on my car. I had to drive by, learn from the dealership, the insurance company which were excellent and of course my BMW app, that monitors all the parts on my car and the car. so I knew exactly what was happening to it - or not. There was no customer service. Worse, I can't help but feel my car was put aside when a more important customer had a job. This lack of communication was painful.

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Great job on the repairs, car looked like new

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Returned Clean