Jacksonville Chrysler Jeep Dodge
At the Jacksonville Chrysler Dodge Jeep RAM Collision Center, we are dedicated to the full restoration of your vehicle to like-new condition. The quality of our work is strictly directed by standards set forth by the manufacturer including I-CAR Gold and ASE training. Furthermore, we back our work with a limited lifetime warranty. That’s the level of certainty we possess when it comes to the calibre of our service and our staff. That your vehicle was in an accident is unfortunate but thanks to Jacksonville Chrysler Dodge Jeep RAM Collision Center, an accident doesn’t have to be anything more than a minor inconvenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christy kept me updated every week on progress.She was very professional and knowledgeable for the few questions I had. I felt like she did an excellent job of making the whole process worry free.
Returned Clean
Likely to Recommend - 0.5/5.0 -
This shop has consistently not met my expectations.
Repair Quality - 0.5/5.0 -
Chrysler had my car for over a month doing repairs. It was a paint job and hubcaps.
Customer Service - 4.0/5.0 -
Christie was great keeping me updated but again they had my car for over a month.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very happy!
Repair Quality - 5.0/5.0 -
It was a perfect job!
Customer Service - 5.0/5.0 -
Perfect customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Smooth process as always. Thanks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jason was terrific!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
Unprofesional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ve recommended many.
Repair Quality - 5.0/5.0 -
Jason at the body shop did an excellent job!
Customer Service - 5.0/5.0 -
Jason at the body shop did an excellent job!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Seriously?
Repair Quality - 0.5/5.0 -
Its been 2 months to do simple auto body repair, repeayedly told "waiting on parts" The reason i went to an actual dealership was because there shouldnt be any issue for a jeep dealership to obtain jeep parts to repair a 3 year old jeep. Not like you need an authentic, matching number taillight for a 32 duzenburg or something impossible. Its vlear you are judt milking the insurance company and feeding your friends at the car rental
Customer Service - 0.5/5.0 -
What customer service?
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Service was good and timely the only issue is the courtesy shuttles route didnt extend towards my home.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Team at your body shop - always a can-do attitude and very polite.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
My tailgate still isn’t right and holding water when it rains and leaks out when opened
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments
Customer Service - 0.5/5.0 -
See previous comments
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I picked my vehicle up on Tuesday 23 June 2026 from your facility and the first thing I noticed; I rolled my driver's side window down and it was cracked. I drove to Birmingham, AL on Thursday; Friday morning the check engine light was illuminated. I take it to a Autozone to do a code check in which code P2AF6 (Starter Relay C Stuck off) was diagnosed. Saturday morning I take my vehicle to Hendrick Chrysler Dodge in Birmingham, AL where I tell the Service Tech that my vehicle was just at you facility and the battery was replaced; he opens my hood and check the terminals and finds that the connections were loose on the batteries. The Service Tech tightens the tterminals and resets the codes. The very next morning on Sunday the check engine light is illuminated again but i could not return to the facility because its closed on Sundays. Now today in which I'm returning to Jacksonville now with the check engine light still on!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were great, my car got repaired and I appreciate all that you have done.
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely amazing experience and loved that the team treated me just like family. Christy Brady was incredibly helpful and make a very stressful experience absolutely fantastic and so seamless.
Customer Service - 5.0/5.0 -
Wonderful experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jason at the body shop is excellent to work with.