Jay Collision Center

4.6 (250reviews)
96%
175 Broadway Ave,  Bedford,  OH  44146

"The Jay Auto Group, through a network of committed and imaginative people seeks to promote a harmonious and efficient environment that results in endless possibilities."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (250)

Likely to Recommend

Repair Quality

Courteous front office folks, stayed in touch with us via text, made the interaction with the rental agency effortless. We were disappointed with the initial estimate about how long the repairs would take, but the job was actually completed days before the original date.

Customer Service

Returned Clean

My Experience

Not only did they do an excellent job repairing the damage to my vehicle, they completely cleaned the interior of it. I also had a slow leak in my one tire, and they took the time to send it to Service to be repaired.

Likely to Recommend

Repair Quality

I'm impressed that you detailed the interior of my car as well as doing it perfect job on the exterior

Customer Service

Mike was personable and kept me posted on the progress. In addition, I had a tire with a slow leak and he took care of sending it to Service to repair it

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Hail damage dents are gone looks like just way i picked it up from the dealership job well done I'm more than pleased

Customer Service

Excellent customer service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great service

Customer Service

Very friendly

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jen and Mike are the best i would recommend them to all my friends and family.

Customer Service

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Mike and his team were amazing

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I have one little problem I noticed that my light on my mirror on the driver side when a car pulls up next to me stay on too long should I bring it back to you or the dealership

Returned Clean

Likely to Recommend

Repair Quality

Excellent job with the repair. Really appreciate the work that was done - the paint job is flawless and it got done before the completion time you estimated. Thank you!

Customer Service

Great customer service. Hopefully, we won't have anymore issues like this but will definitely go back if we do.

Returned Clean

Likely to Recommend

Repair Quality

I’m happy that my car is fixed and my mirror isn’t hanging anymore.

Customer Service

The owner of the business is really nice and answered all my questions.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The best in town

Customer Service

The best in town

Returned Clean

Likely to Recommend

Repair Quality

Mike and Jen are great to deal with. Very communicative and you can tell they care about the customer!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good job.

Customer Service

Great personal service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing and transparent service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I hate that my truck got damaged due to no fault of Jay Collision from the rain & hail and l have to cover the damage threw my insurance

Likely to Recommend

Repair Quality

Nice work timely communication… haven’t driven much since pickup so far up seems ok

Customer Service

Busy very busy

Returned Clean

My Experience

A great experience!

Likely to Recommend

Repair Quality

Tom and Jennifer were great. The work on my vehicle was perfect.

Customer Service

Excellent

Returned Clean

My Experience

Great Service and very nice people !!! I recommend them !!!

Likely to Recommend

Repair Quality

Excellent Service Thank you

Customer Service

Excellent Service

Returned Clean