Jay Collision Center

4.6 (248reviews)
96%
175 Broadway Ave,  Bedford,  OH  44146

"The Jay Auto Group, through a network of committed and imaginative people seeks to promote a harmonious and efficient environment that results in endless possibilities."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (248)

My Experience

Very impressed with the service at Jay Collision Center. Mike & Jennifer made this very easy from start to finish. 5 star

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My husband will be there next to get a few dings repaired on his truck.

Repair Quality

I cannot begin to praise This auto group. This was my first time at this shop. Not only did they get my car to me exactly when they said they were going to, but they kept me informed every step of the way. They put my mind at ease. The price was definitely right and my SUV Cadillac looks like I drove it off the showroom floor.

Customer Service

Husband, wife, Tag Team effort was a breath of fresh air. I understand they haven’t been there long, but you would not have been able to tell.

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My Experience

The Jay Collision customer experience is second to none. The team is compassionate, understanding, and of high integrity. I would highly recommend them to anyone and everyone.

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I was happy with that job hundred percent

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They were very friendly and I wouldn’t go anywhere else

Repair Quality

The staff was very professional and all the work that they did on my daughter‘s vehicle was wonderful. I greatly appreciate their hard work.

Customer Service

Wonderful job

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It just took a little while to gather all the parts so that’s where the low may be intentionally, but the car is running don’t have a problem with the car

Customer Service

Took a long time

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They did a lovely job. Excellent customer service

Customer Service

My experience with you was wonderful. You guys did a wonderful job

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Recommend to family and friends

Repair Quality

Your professionalism is excellent the way you and your staff treat your customers are excellent We couldn’t see are self going to any other business thankyou

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Excellent in all things staff and management politeness and above all quality in your work in repairing our vehicle in a timely manner I would recommend family and friends I would not go any where else for my car repairs thank you

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I have my doubts they don't complete the jobs thoroughly had to take my cars back twice separate claims

Repair Quality

The temperature sensor was not repaired correctly I had to return the car at which time I was told that the sensor was damaged when the bumper was removed and another sensor will need to be ordered and that I would need to bring the car back this was an unexpected inconvenience this shop has done this before sad to say however there is a pattern of not completing jobs thoroughly

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Customer service is always great

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I think my wheel should have been replaced.

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