Jay Collision Center

4.6 (250reviews)
96%
175 Broadway Ave,  Bedford,  OH  44146

"The Jay Auto Group, through a network of committed and imaginative people seeks to promote a harmonious and efficient environment that results in endless possibilities."

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (250)

Likely to Recommend

Repair Quality

Nice people

Customer Service

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Repair Quality

Customer Service

Very professional and knowledgeable

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Likely to Recommend

Jay Collision does not meet deadlines.

Repair Quality

I had work done here at Jay Collision 4 times over the past nearly 20 years. They do great work! However, Jay Collison has never met a deadline that was given to me. This past time was 3 weeks over the due. It ended up costing me extra out of pocket for a rental car because my rental agreement was for 30 days. No compensation was given or offered. My past experience was the last time for me.

Customer Service

Personnel was informative. After numerous visits to the shop, missed deadlines just began to feel like excuses.

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Customer Service

Nice

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I would most definitely recommend the shop to a friend.

Repair Quality

So far, the work looks really good. I haven't gone to a car wash yet but I'm sure everything will be okay. I love that it looked like they detailed my car too. It was very clean inside and out.

Customer Service

I received great customer service.

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Likely to Recommend

Repair Quality

Excellent job no complaints my vehicle looks new again.

Customer Service

Nice friendly people good communication.

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Likely to Recommend

Repair Quality

Jay collision is one of the best experiences you can have the people there are just amazing. They take such great care of you, Your car and any needs you may have. It is the only body shop that I recommend to everyone.

Customer Service

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Customer Service

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Repair Quality

Parts that you pick to replace parts still had had damage to it. Rep. State he would order a new part. Had me wait and just repainted it same part Imperfection still in the part.

Customer Service

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Repair Quality

The service I received was great. The guys on the office were very polite and professional. My car was complete sooner than expected, I was informed of the progress every step of the way.

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Repair Quality

Mike is super great. Very kind and knowledgeable. So was the Front Desk lady. I would always take my car to them. If ever needed.

Customer Service

Mike is super great. Very kind and knowledgeable. So was the Front Desk lady. I would always take my car to them. If ever needed.

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Repair Quality

My car look like new

Customer Service

Very professional

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Customer Service

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Repair Quality

Great customer service and service in general.

Customer Service

Great!

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