Jay Walton Automotive
Jay Walton Automotive is a certified Napa Autocare Collision Center and a certified Napa Auto Care Center. We offer everything needed to restore your vehicle to its precollision condition, as well as backing it with our lifetime warranty on all paint and body work. Along with our collision side we also offer a complete mechanical side with a 36,000 mile/ 36 month warranty on all mechanical work. In addition to our warranties we also offer the Napa nationwide "Peace of Mind" warranty. All of our mechanics are ASE Master Technician Certified and our Body and Paint Techs are I Car Gold Certified. Come by and see what we are all about!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Mucha confianza en su trabajo
Customer Service - 5.0/5.0 -
Trusted
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommended them to friends and strangers alike for many years
Repair Quality - 5.0/5.0 -
I have total trust in this company, they have earned it again and again.
Customer Service - 5.0/5.0 -
Exceptional Communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Most definitely and I have recommended them in the past. They were also completely satisfied.
Repair Quality - 5.0/5.0 -
Harlan is an asset to your team. Kept me informed with what was going on with my Jeep. Jay Walton hands down is the best!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would feel very comfortable recommending J. Walton!!!
Repair Quality - 5.0/5.0 -
VERY satisfied with my car!! Workmanship was excellent, found no issues whatsoever. Everyone was very nice and professional and that was greatly appreciated. Have a 1999 V12 Benz that I will take to get an estimate on… thanks again..!
Customer Service - 5.0/5.0 -
Employee Ronnie recommended Jay Walton and I trusted his judgement and glad I did!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied and happy with my choice to use Jay Walton collision repair services.
Repair Quality - 5.0/5.0 -
Great work or repairing damaged vehicle. Vehicle looks like when it was purchased! Thank you and your team.
Customer Service - 5.0/5.0 -
Great customer service from knowledgeable and friendly people.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes, we would really recommend to anyone because of the service given to us . When somebody ran into my husband’s car. They repaired it perfect and painted it nice and everything. Then while it was in there, I had them replace the dashboard and the stereo and it made the car look brand new. We are so happy with Jay Walton’s Automotive.
Repair Quality - 5.0/5.0 -
As always we are satisfied with the quality of automotive service provided by Jay Waltons . All of the personnel are always friendly and helpful to us.
Customer Service - 5.0/5.0 -
Always helpful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
It's nice to have a shop that can be trusted to do the job right and stand behind the work.
Repair Quality - 5.0/5.0 -
Jay Walton consistently does a great job repairing damage with an excellent warranty.
Customer Service - 5.0/5.0 -
Prompt, friendly, proactive communication
Returned Clean
Likely to Recommend - 5.0/5.0 -
See first comment.
Repair Quality - 5.0/5.0 -
I am a completely satisfied repeat customer at Jay Walton. About 7 years ago JW did an outstanding body repair on my Mazda 3 Hatchback. When I significantly crunched the front of my Kia EV6 recently, I didn't consider taking it anywhere else. Again, JW's repair was top-notch in quality, on-time, highly professional, and they worked at keeping labor costs down since I was paying out-of-pocket; i.e., no insurance involved. Overall, I was again, completely satisfied with Jay Walton and highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
only concern was, i was given a time to pick up truck. it turned out to be after closing time and i needed to return the rental before they closed. i didn't care if it took longer, i just needed to move large items form the rental to my truck.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They kept their word and the car looked wonderful, like the "crunch" never happened.
Repair Quality - 5.0/5.0 -
Ryan Roman was very personable, listened well and kept his word with regard to keeping me informed about the progress on my Nissan Kicks.
Customer Service - 5.0/5.0 -
Ryan Roman was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Like it never happened
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every single person I spoke to or dealt with was so nice. I’m really impressed. Every question was answered, explained well. I felt like everyone went above and beyond to help me in every way.