Jay Walton Automotive
Jay Walton Automotive is a certified Napa Autocare Collision Center and a certified Napa Auto Care Center. We offer everything needed to restore your vehicle to its precollision condition, as well as backing it with our lifetime warranty on all paint and body work. Along with our collision side we also offer a complete mechanical side with a 36,000 mile/ 36 month warranty on all mechanical work. In addition to our warranties we also offer the Napa nationwide "Peace of Mind" warranty. All of our mechanics are ASE Master Technician Certified and our Body and Paint Techs are I Car Gold Certified. Come by and see what we are all about!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Only reason I didn’t go higher on the rating is because I asked them to let me know if the insurance would cover a change during disassembly and I didn’t get an update. Otherwise, extremely satisfied with the work performed, the car looks great.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you, all went very well.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job, great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Best place in town for the best work
Repair Quality - 5.0/5.0 -
Amazing work, looks brand spanking new
Customer Service - 5.0/5.0 -
All personnel were exceptional
Returned Clean
Likely to Recommend - 5.0/5.0 -
"I cannot say enough good things about my experience at Jay Walton Automotive. I brought my BMW 335i in for service, and the level of care they showed was outstanding. It is hard to find a shop you can trust implicitly, but these guys have earned it. The customer service was top-tier—they were honest, communicative, and treated my car as if it were their own. They made the whole process easy and stress-free. I would recommend Jay Walton to any of my friends or family without hesitation. If you want a shop that does high-quality work and actually treats their customers right, this is the place to go. 5 stars all the way!"
Repair Quality - 5.0/5.0 -
"I brought my BMW 335i to Jay Walton Automotive for body work, and I’m incredibly impressed. With the complex lines and specific paint on a BMW, I was worried about it looking 'off,' but they nailed it. The paint match is perfect and the panel gaps are factory-spec. It’s hard to find a shop that treats a performance car with this much respect. Professional service and high-quality results—I won’t take my BMW anywhere else."
Customer Service - 5.0/5.0 -
"I’ve been to many shops, but the customer service at Jay Walton Automotive is on a different level. From the moment I called about my BMW 335i, I felt like a priority. The front desk team is incredibly professional and actually takes the time to listen to your concerns rather than just rushing you through the process. What I appreciated most was the transparency—they kept me updated throughout the entire repair, explained everything in plain English, and I never felt like I was being ‘sold’ on something I didn’t need. It is rare to find a shop that combines high-end technical skill with genuine kindness and respect for the customer's time. They made a stressful situation with my car feel completely manageable. If you want a shop that communicates well and stands by their work, this is the place!"
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
At this time I’m honestly not sure.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Disappointed with Hanlan’s rude attitude, behavior and customer service skills
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually, Harley's customer service was an 11!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work is clean and was done promptly with good communication.
Customer Service - 5.0/5.0 -
Customer service was excellent.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job. This is the only company I would use for a repair.
Repair Quality - 5.0/5.0 -
Beautiful workmanship!! This shop is the only one I trust to do the best work on My 20 yr old Lexus. Love them.
Customer Service - 5.0/5.0 -
Delilah knows her business and takes good care