Jay Walton Automotive
Jay Walton Automotive is a certified Napa Autocare Collision Center and a certified Napa Auto Care Center. We offer everything needed to restore your vehicle to its precollision condition, as well as backing it with our lifetime warranty on all paint and body work. Along with our collision side we also offer a complete mechanical side with a 36,000 mile/ 36 month warranty on all mechanical work. In addition to our warranties we also offer the Napa nationwide "Peace of Mind" warranty. All of our mechanics are ASE Master Technician Certified and our Body and Paint Techs are I Car Gold Certified. Come by and see what we are all about!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
in the moment I walked in, Roman was very polite. Explained everything to me took me outside. I understood, he cannot give me an estimate. that was done was excellent in a shorter period of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their body work exceeded my expectations!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Above expectations!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job on our vehicle.
Repair Quality - 5.0/5.0 -
Jay Walton did a really great job on our vehicle.
Customer Service - 5.0/5.0 -
Thank you to Mr. Roman for keeping in contact with me.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I think that they distracted me with a bunch of abusive behavior around my door handles, in part, to cover up that they damaged my front bumper and other parts of my car. But, since I drove it off the lot, I can’t prove it. So, congratulations on using awful, sociopathic techniques to devalue people’s property when they go to you in good faith to pay for honest work.
Customer Service - 0.5/5.0 -
Abusive and unresponsive.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was very satisfied with your service and everyone was so polite thank you
Customer Service - 5.0/5.0 -
Was very satisfied with service and everyone was so polite thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks as if it’s brand new! And they cleaned inside the car too!!!
Customer Service - 5.0/5.0 -
Ryan was great from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
1 bent frame rail including the visible damage to the front end . The entire front of the car had to be removed. Including the engine, transmission and all the front suspension Car looks more like a restoration then a collision repair. Could not be more satified. Excellent job.
Customer Service - 5.0/5.0 -
1 bent frame rail including the visible damage to the front end . The entire front of the car had to be removed. Including the engine, transmission and all the front suspension Car looks more like a restoration then a collision repair. Could not be more satified. Excellent job.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was beautifully restored. I would have liked to be apprised of the progress as I was without a car for 5 days and had to call several times to get updates.
Customer Service - 4.0/5.0 -
Everyone is polite and responsive. I would have appreciated that when I gave my name and car that they remembered me and who I was and didn't have to look me up everytime. When I dealt with you back in October the young women I worked with always knew who I was when I identified myself.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommended.
Customer Service - 5.0/5.0 -
Personal and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful customer service and very friendly people! My go to place from now on. Thank you!!
Customer Service - 5.0/5.0 -
Wonderful customer service and very friendly people! My go to place from now on. Thank you!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Honest and friendly people! Excellent workmanship and good value!
Customer Service - 5.0/5.0 -
Superb
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have done so.
Repair Quality - 5.0/5.0 -
Office is quiet, clean, attractive, friendly, efficient and helpful. Any work that I've had done there has been excellent--from body work to oil change and topping off fluid.
Customer Service - 5.0/5.0 -
previously stated