Jeff Wyler Ft Thomas Collision Center
In operation 29 years.
NEW 25,000 SQ FT STATE OF THE ART COLLISION REPAIR CENTER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (163)
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- Newest
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this place to anybody. They order knock off parts and not OEM and they don’t fit. It’s unsafe to drive with a blocked exhaust pipe.
Repair Quality - 0.5/5.0 -
Bumper doesn’t fit at all. Bumper falls off after being repaired a second time. Now the plastic under protection is melting from the exhaust that blocked by the exhaust discharge pipe. No resolution.
Customer Service - 0.5/5.0 -
No clue when the correct OEM bumper is coming in or if it was even ordered. Horrible communication!
Likely to Recommend - 1.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Did not completely fix my car
Repair Quality - 0.5/5.0 -
Did not fix the passenger front bumper
Customer Service - 0.5/5.0 -
Did not fix the front passenger bumper.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were good but the time required for them to have my truck was far to long.
Customer Service - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The communication of what was happening with my vehicle could've been relayed better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a remarkable job restoring our car’s damage.
Customer Service - 4.0/5.0 -
It was great once you got a responsible person there! Early on, the guy answering the phone couldn’t carry on a conversation.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0 -
My car was at your collision repair shop for five weeks. When I picked up my car there was overspray on my windows and doors on the left side of my car. The left fender that was painted had runs in the clear coat and the edge of the fender had no clear coat on it. The hood that was replaced did not fit properly and I could fit my fingers underneath it. I could move the hood just by barely pushing on it and it did not appear to latch properly. On top of that, the molding around the windshield was replaced due to a tear in the molding but they didn’t replace the windshield even though it was scratched up from the accident. My rear view mirror was replaced for some reason by a new one that was of cheaper quality and not the same one I had. Also the car was supposed to have been detailed inside and out, but the inside and outside still had compound dust on it and there were rust colored spots on my car that were not there when I left it at your shop. My car is always garaged at home and at work. Someone also left a vape pen in the drivers side door of my car. I am now bringing my car back for the third time to have the windshield and hood replaced, the clear coat put on the fender, and the front license plate holder they forgot to put on. Kudos to Taylor Sizemore for his patience and trying to make things right. I’m very disappointed with the quality of work at your collision shop especially after the amount of time you had the car. I chose your shop because I’ve had my car repaired at Jeff Wyler Autobody in Florence and they did a wonderful job and my car was spotless inside and out when I got it back.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Thank you
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I was given a timeline but it was not followed and no one even called me that it would take longer than expected. Then on the day he said I can pick up my car, they said it's not ready and it happened twice.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Staff is very friendly!