Jeff Wyler Ft Thomas Collision Center
In operation 29 years.
NEW 25,000 SQ FT STATE OF THE ART COLLISION REPAIR CENTER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (163)
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- Newest
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Minor issue with front door was addressed by shop to schedule correction if necessary.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even though the repairs took longer than anticipated it was a good experience--the loaner vehicle was much appreciated. Even with the Covid issues it remained on track. Thanks a bunch.
Customer Service - 5.0/5.0 -
Even though the repairs took longer than anticipated it was a good experience--the loaner vehicle was much appreciated. Even with the Covid issues it remained on track. Thanks a bunch.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle was great to deal with. He is a real asset to Jeff Wyler.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only reason that it is not a 10 is because there was a problem with the radar monitoring system when I went to pick up the vehicle the first time. It was working when I dropped it off. They said I needed to take it to the dealership to get it fixed. I disagreed and they took care of getting it fixed. It turns out that the glass repair didn't wire it back tightly enough. Regardless, if something is working when dropped off, then not when I pick it up I think they should have made it right from the beginning. All great otherwise.
Customer Service - 5.0/5.0 -
Responsive and pleasant
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was kept informed and my car looked like the accident never happened.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kyle Biggs was very courteous and knowledgeable in explaining the repair process, and the rest of the staff did a great job getting the car finished earlier than promised. Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My son got his car repaired there that is why I came back
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
Kyle provided great service
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Unfortunately, I cannot rate the quality of repair. Despite promising my vehicle would be completed in no more than a week, I still do not have my vehicle back. It has been two weeks as of today
Customer Service - 1.5/5.0 -
Unfortunately, we had holiday travel plans that required my vehicle as we had to transport pets, which the rental did not allow. The repair shop offered us one of their loaner vehicles, which was described as a Jeep Grand Cherokee. When my husband went to pick it up, it was actually a Jeep Compass, considerably smaller than a Grand Cherokee and with inadequate space to haul 3 70# dogs, 2 kids, and our stuff. We were required to purchase a $300 trailer hitch cargo carrier for our vehicle in order to make our trip. While we appreciate the offer of a loaner vehicle, we feel we were misled as to its size
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Had to take the truck back a second time as the work was not done correctly the first time...
Customer Service - 5.0/5.0 -
They were very nice and willing to fix the issues we were unhappy with