Jeffrey's Collision Center

4.8 (822reviews)
94%
5907 Denton Hwy.,  Watauga,  TX  76148

In operation 47 years.

We understand that rarely does anyone want to visit a collision repair center. Whether it is due to hail damage, a collision or some other accident, we want the experience to be as hassle-free as possible! Even if you are coming voluntarily to give your car or truck a fresh new look, Jeffrey’s promises to treat you with respect and to communicate clearly with you. If you have hail damage, we offer paintless dent repair! When you have hail damage, trust Jeffrey’s to fix your vehicle! The Jeffrey name has been synonymous with vehicle repair for over 40 years in the north Fort Worth and northeast Tarrant County area. Our diesel repair center, custom exhaust center, brake and alignment center has helped thousands of customers get back on the road!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Rivian Fleet – Vans

Reviews (822)

Customers say
Overall Customer Satisfaction
Customers consistently praise the collision center for exceptional customer service, with staff being described as professional, friendly, and helpful throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls. Most repairs are completed within promised timeframes, often ahead of schedule. The shop demonstrates strong problem-solving abilities, willingly addressing any issues that arise post-repair. While most experiences are overwhelmingly positive, a few customers noted communication gaps and timing discrepancies that could be improved.
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"The service was impeccable. My truck was returned to me in perfect condition. Almost looks brand new and within the time parameters ..." Read more
"... collision center, and I will never go anywhere else. The car came back looking brand new, and I was updated often if the progress of the repair. ..." Read more
"Absolutely the best and most trustworthy collision center I have ever experienced. I am referring everyone ..." Read more
"Absolutely did not fix any of the issues my vehicle was in for. Only touched stuff unrelated to the accident. ..." Read more
"Great work. Can't tell it was ever damaged"
"Always get repairs done when they give you the time frame. Great turnaround time!"
"It was ready before"
"Early."
"Was told it would be ready Thursday and picked it up on Monday but I was super happy with the results"
"When I called she said it ready for pickup up. I stopped by it still not ready."
"Jeffreys customer service is top notch! They do a great job keeping me updated on the progress of the repair."
"Fantastic communication every step of the way"
"Customer service was top tier. Lots of communication and updates and when the paint wasn't a satisfactory match there ..." Read more
"Amazing communication throughout the entire repair!"
"Have major communication issues. They will not talk to you about anything wrong with ..." Read more

My Experience

It looks good. Hank you for cleaning the car also. J D Smith

Likely to Recommend

I’ve been a customer for many years. They’ve always been good to me.

Repair Quality

Excellent work, timely, and reasonably priced. Well done.

Customer Service

Returned Clean

Likely to Recommend

I tell everyone to go to Jeffrey’s! I told the insurance company they are missing out not having direct bill to Jeffrey’s. They should send more people to Jeffrey’s.

Repair Quality

Customer Service

Juanita and Dolores were top notch! Friendly and kind- offering extra help, like calling the rental car place so I could get a ride. Very helpful and kept me informed about insurance.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job on my repair!! Definitely will go back if I need anything!!!

Customer Service

Returned Clean

Likely to Recommend

Have used Jeffrey since 1981 for my various vehicle needs. this type of lapse of communication and owner service has never been experienced before.

Repair Quality

Customer Service

periodic communication with vehicle owner as to ongoing status of vehicle repair was poor. Often, after four weeks in service, I was the one who had to call to get updates on status and was given each time for the next three weeks "ready next Tuesday"

Returned Clean

My Experience

Being blind- sided by a hit and run accident was a jaring experience but thanks to Jefferys Collision I felt I had a personal team that took care of the whole process. Thanks for everything.

Likely to Recommend

I had a very satisfying experience at Jeffrey's after being blindsided by a hit and run accident. I had been told it is a reliable business and I was very impressed with the care they took to communicate with me, my insurance company, and the rental people. My car was returned completely restored . I recommend Jeffrey's totally.

Repair Quality

I wrote out a review yesterday for Jeffrey's. Would you check to see if you received it? If not let me know. Opal I. Norman

Customer Service

Please let me know if you received my review I sent in 2 days ago. If not I'll do another

Likely to Recommend

Repair Quality

I can’t believe how fast my truck was repaired, and how helpful everyone at the shop was. I highly recommend taking your vehicle here!

Customer Service

Very friendly

My Experience

Great staff! They communicated in a timely manner. My representative from AAA recommended this shop and we could not have had better service from the team! Thank you all! Melonie

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Communication wasn’t good

Likely to Recommend

Repair Quality

Well run and organized . My friend s will hear nothing but good things from us should they need your help. thanks again

Customer Service

Returned Clean

Likely to Recommend

Definitely a a go to shop,, really appreciate everything

Repair Quality

Extremely satisfied

Customer Service

From start to finish everyone was polite, knowledgeable, and helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jeffrey’s also ways does a great job repairing our vehicles. This is the 3rd time we have used the collision center, and I will never go anywhere else. The car came back looking brand new, and I was updated often if the progress of the repair. Thank you!

Customer Service

Jeffrey’s customer service is top notch! They do a great job keeping me updated on the progress of the repair.

Returned Clean

My Experience

Done professional

Likely to Recommend

Repair Quality

Professionally done

Customer Service

Returned Clean

Likely to Recommend

Always

Repair Quality

Jeffrey’s has always been good to me in all the years of repairs and maintenance of my vehicle. The Collision Center was no different. Great customer service is the norm and it is a major reason I always keep returning. I always encourage others to utilize Jeffrey’s. It is a wonderful experience.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I thought my job was too small, but Jeffrey's didn't flinch and completed the work promptly for a reasonable price. I am very pleased.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The shop is full of courteous and helpful people. My car was repaired quickly and looks great.

Customer Service