Jenkins Collision Center

4.5 (2,175reviews)
94%
1420 S.W. 12th Street,  Ocala,  FL  34471
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Shop AssistantSparkles

In operation 24 years, 21 years at this location.

WE REPAIR ALL MAKES AND MODELS, AND WE WORK WITH ALL INSURANCE COMPANIES.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Kia

Reviews (2,175)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I'm so thankful for jenkins. They kept me updated every step of the way throughout the process and informed me of any changes. All the way to completion. Stacy and the entire staff were wonderful to work with. I would highly recommend jenkins auto for any repair needs. My car is like new. They even vacuumed inside the car. Thank you. Best regards, Seuss

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

EVERYTHING WAS SATISFACTORY

Likely to Recommend

Satisfied

Repair Quality

Great job

Customer Service

Great job

Likely to Recommend

Despite a few “glitches” I’m very happy with the job overall.

Repair Quality

I give Jenkins Collision a 95% out of 100%. My wife’s car had the two passenger doors pushed in due to a sideswipe. The doors were painted brilliantly, EXCEPT for one piece of trim, covering the key lock cylinder on the passenger side door. It wasn’t even touched and was scraped up from the accident. I pointed this out to them and they removed the trim and the lock cylinder, painted it and a few days later reinstalled it. The car now looks the way it should.

Customer Service

See the previous comment. However, Kelly, Stacy, and the rest of the office personnel were very courteous and professional.

Returned Clean

My Experience

Kept me updated on the progress and completed the work on time.

My Experience

The car was not done in a timely matter. The interior was covered with dust from the repairs. Very disappointed.

Likely to Recommend

Repair Quality

Interior of the car was extremely dusty. It should’ve been cleaned before releasing. The repairs took far too long.

Customer Service

My Experience

Someone smoked 15 cartons of cigarettes in my car.. My car stinks. I don’t smoke so the smell is overwhelming. Besides that, the repair looks great.

My Experience

They got me right in, took care of my issue, kept me notified and warranty their parts and service. I appreciate that

Likely to Recommend

Repair Quality

Did a great job. Only issue is front quarter panel doesn't lock in and I showed that before repairs

Customer Service

Everyone was very nice

Returned Clean

My Experience

Taillight is not flush with the car. More gap above it than the taillight that didn’t need to get fixed. Explained it to the tech and he said it’s as good as it’ll get… Doesn’t match the other one.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work! Customer service was outstanding. Thank you for your service.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

I've been going to Jenkins for years and this is the first time I wasn't satisfied with the services. The paint has a few bubbles in it and their was a small gash on the bumper. My car wasn't detailed properly. I was much cleaner when I dropped it off. I went straight to the carwash once I left.

Likely to Recommend

Repair Quality

Employees were knowledgeable, friendly, and helpful. Work was finished earlier than expected, and my car looks brand new!

Customer Service

My Experience

They were on it! The receptionist, John, and the people who did the work and had it ready days before schedule.

Likely to Recommend

Repair Quality

It was simple and easy.

Customer Service

My Experience

Stacy did exactly what he said would be done, all the way from the timeline to workmanship! Beautiful job well done

Likely to Recommend

I won’t go anywhere else for collision repairs! Recommend to anyone who needs collision repairs

Repair Quality

Jenkins did an excellent job! Kelly kept my wife and I on the same page! Timelines and total repair process was very transparent! I would recommend to anyone who needs work done on a timely and professional manner!

Customer Service

The ladies who took my phone calls were amazing and always very professional

My Experience

We were kept informed with all the progress on the vehicle and we’re very satisfied with the end product. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

excellent quality

Customer Service

very professional

Returned Clean