Jerry Graham Auto Body - Calle Del Oaks

4.9 (753reviews)
97%
101 Calle Del Oaks,  Monterey,  CA  93940
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Shop AssistantSparkles

In operation 46 years.

Jerry Graham Auto Body is a trusted, OE-certified collision repair center proudly serving Monterey and the surrounding area. Known for quality workmanship and honest service, their skilled technicians use advanced equipment and factory-approved procedures to restore your vehicle the right way. They offer complete collision repair, dent removal, bumper and fender repair, paint matching and refinishing, paintless dent repair, scratch repair, and auto glass services — all performed with precision and care. Jerry Graham Auto Body maintains manufacturer certifications with Hyundai, Infiniti, Jaguar, Mazda, Nissan, Subaru, Tesla, Toyota, and Volvo, ensuring every repair meets strict factory standards. For dependable service and repairs done right, Jerry Graham Auto Body delivers quality you can trust.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (753)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, professional and friendly staff, and high-quality repairs that often left vehicles looking brand new. Many highlighted the outstanding communication throughout the repair process, with regular updates via calls, texts, and emails keeping them well-informed. Timeliness was frequently commended, with numerous repairs completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in parts procurement, isolated quality control concerns, and requests for more proactive communication regarding delays. Overall, the shop earned strong loyalty and recommendations from its clientele.
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"The price was eminently fair, the workmanship was great, and the customer service was exceptional. I would highly recommend."
"From start to finish, my experience here was fabulous. Helpful, courteous staff. Timely completion of work ..." Read more
"From beginning to end I received excellent Customer Service!"
"The work was done beautifully. The area repaired was restored to its original condition."
"Super fast service. Extremely satisfied!"
"Job was done on time in less than the original estimate. Quality of the work was outstanding."
"I think it was a day earlier than promised"
"My repair was finished ahead of schedule!"
"Promise in a wk. it took three days ,awesome"
"This team cares, constant contact, takes care of the customers, deals with the insurance, takes care of personal belongings ..." Read more
"Every step of the way I got a phone call as requested. They couldnt have communicated any better."
"Meticulous work, excellent communication with service advisor and best prices. Extremely happy, will return and recommend. Thank ..." Read more
"The communication on the status of my car was continuous and very helpful. The team in the front office was ..." Read more
"... was completed a little later than estimated, but the shop communicated with me about it, so I am very satisfied with the service." Read more

Likely to Recommend

I will recommend Jerry Graham’s to everyone I know. They are outstanding.

Repair Quality

My car looks outstanding. Brand new. I highly recommend them.

Customer Service

Excellent customer service. They did a fantastic job on my car.

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Repair Quality

10/ very good bodyshop and professional! Very happy with the outcome of my Honda civic !!

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Repair Quality

Great people, great quality work, and quick service. Much appreciated.

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Customer Service

G.O. was awesome. He worked with me on the quote so I could get areas with the most damage fixed within my budget

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Repair Quality

Customer Service

Easy transition to turn in vehicles for repairs. Communication was good with JG staff.

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Repair Quality

Good group to do business with

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Repair Quality

Customer Service

Fast, excellent work! Very helpful through the insurance process.

Likely to Recommend

From my experience, it was nice to see people who seem to enjoy their work and run a very efficient shop for my experience with auto body honestly auto anything. It’s a rare experience to see such efficiency and knowledgeable people working to help someone with their vehicle in the Monterey area. It’s extremely hard to find anyone of this caliber.

Repair Quality

The crew is unbelievable very accommodating. Got the job done with the parts. They had allowed me to get my truck back for a little while until the next part comes in. The crew was very receptive to any questions I have and although they are a very busy company treated this Local company with patience and respect, even when I was under pressure to get my truck back. They understood and did their best and it showed great crew. Great communication great work what can you ask for more than that?..

Customer Service

Customer service is great as I said I was having a busy week and they had the patients to try to understand where I was coming from as they must deal with crazy people all the time who need their cars back. They were professional and gave me all the information I needed and kept me up-to-date and were extremely pleasant and had a smile on their face the entire time.

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Repair Quality

Handled very fast and professionally. Very good experience

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Customer Service

Very clean and professional. Good communication and follow up.

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Repair Quality

Nice and professional staff

Customer Service

Returned Clean

My Experience

Geno from Del Rey Oaks location and Jesse made everything easy!

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Our friends asked us why we chose them… that was an easy response~they were close by, and we gad done business with them before❤️

Repair Quality

No one likes a damaged car especially if you have done it‼️😵😵‍💫 Everyone was wonderful and assured me that they would take care of my car..and they did wonderfully.

Customer Service

I just couldn’t be more pleased‼️ From the office to the gentlemen who worked on my car, everything was perfect ‼️❤️

Returned Clean

Likely to Recommend

My daughter in law was driving the family truck when another truck caused a fender bender in Carmel. She had Jerry Graham complete the repair to their Chevy truck. Both she and my son were very pleased withe quality of the repair. They recommended Jerry Graham Auto Repair. I was pleased that Jerry Graham was in State Farm auto repair ‘network.’

Repair Quality

I was very satisfied with the quality of the repair.

Customer Service

She was friendly and professional. She explained the process.

Returned Clean

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Repair Quality

1 loose piece under passenger door , could have been loose prior. Not sure

Customer Service

Always a 10 on customer service from Gino, Martel, and Jesse

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Repair Quality

Very efficient and professional service, vehicle was repaired properly and ready earlier than expected. The only glitch was that the console insert on the driver door was pulled out of its seated position and the clip temporarily lost and I discovered it when entering the vehicle to leave and had to return to the office to report the issue as I had never seen any problem with this part of the car before. It turns out someone had manhandled the whole thing literally pulled it out lost the clip temporary early and luckily they found it on the ground in the shop and put it back so I was able to take the car right away.

Customer Service

Returned Clean