Jerry Ulm Dodge Paint & Body
In operation 37 years, 33 years at this location.
Full Service I-Car Gold Certified Collision Repair Facility. We work on all makes and models. FCA and KIA Certified. We service Jerry Ulm, Morgan Import Motorcars, Westshore Honda Westshore Mazda, and CDJR of Tampa Bay exclusively, as well as DRP for Geico, Florida Farm Bureau, Infinity/Kemper, Allstate, and USAA!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0 -
Solid experience all around.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AJ was an absolute pleasure to work with. Very great about communication with status updates and anything else that needed attention.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was good
Customer Service - 5.0/5.0 -
No complaints
Returned Clean
My Experience - 5.0/5.0 -
Thanks for the quality and quick service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am extremely impressed with the individualized care and communication during the repair of my Jeep. I truly appreciate the efficiency, professionalism, and schedule accommodation. I highly recommend using this facility.
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend
Repair Quality - 5.0/5.0 -
Excellent shop, employees, and quality of work.
Customer Service - 5.0/5.0 -
Incredibly impressive customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have already recommended you guys to a friend
Repair Quality - 5.0/5.0 -
Wonderful, quick, clean service.
Customer Service - 5.0/5.0 -
Sergio was really helpful an attentive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Jerry Ulm Collision. Sergio was professional, thorough, and took the time to explain the entire repair process along with the next steps. He immediately put me at ease and made me feel confident that my vehicle was in good hands. The quality of the repairs and the paint work exceeded my expectations. Before I picked up my vehicle, Sergio made sure I was completely satisfied and addressed any questions I had. I also appreciated how I was kept informed throughout the entire process. The text updates with the estimated completion date were especially helpful and made it easy to know what to expect. Overall, the entire experience was smooth, well-organized, and stress-free.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good service. Friendly knowledgeable staff who provided quick concise clear updates.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AJ and Dave are the best
Customer Service - 5.0/5.0 -
AJ and Dave are the best
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am submitting this complaint regarding the incomplete and unacceptable repairs performed on my vehicle. I was notified that my vehicle was ready for pickup and was provided with repair documentation indicating that the repairs had been completed. However, upon inspection, I discovered that significant portions of the work had not been performed. Specifically, the repair paperwork states that the hood was replaced, but the hood on my vehicle was not replaced. Additionally, my vehicle was not restored to its pre-loss condition because my custom decal on the driver's side rear door was not replaced after the repair. When I brought these issues to the attention of the repair shop, a representative acknowledged that the hood had not been replaced and informed me that a new hood and a replacement decal would need to be ordered. I was further advised that I would be required to return my vehicle once the parts arrived so the repairs could be completed. It has now been more than one week since I picked up my vehicle, and I have yet to receive any estimated timeline for the arrival of the parts or for the completion of the outstanding repairs. I find it unacceptable that I was instructed to take possession of my vehicle before the repairs were completed and that the repair documentation inaccurately represented that the hood had been replaced when it had not. This situation has caused unnecessary inconvenience, wasted my time, and undermined my confidence in the repair shop's workmanship and business practices. I should not be required to make multiple trips or continue waiting indefinitely because the repair shop released my vehicle before completing the authorized repairs. I request that the repair shop provide, without further delay, a written explanation for why my vehicle was released with incomplete repairs and why the repair documentation inaccurately stated that the hood had been replaced. I also request a firm schedule for the completion of all remaining repairs, including the installation of the replacement hood and restoration of the custom driver's side rear door decal, so that my vehicle is returned to its original pre-repair condition.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied. They took their time and made sure that my Jeep was repaired right
Customer Service - 5.0/5.0 -
The customer service was excellent. I received a call throughout the entire ordeal Letting me know what was going on and when I should expect the repairs to be completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Todo solucionado satisfactoriamente con una atención muy profesional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was impeccable I love how my car looks now AJ and his crew did a amazing job getting rid of all the corrosion The service was great also
Customer Service - 5.0/5.0 -
AJ was so helpful and the front desk gentleman really helped me when I picked up my Van
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me informed, work was done on time and experience was better than I was expecting. Very pleased w the outcome and service