Jerry's Auto Rebuild

4.5 (188reviews)
90%
8890 Miller Rd NE,  Bainbridge Island,  WA  98110

We are a full service body shop with attached mechanical repair facility and detail facility. We work on all types of vehicles and accept insurance claims.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (188)

Likely to Recommend

Repair Quality

Great service, excellent communications and wonderful people. Nothing better

Customer Service

Good communications, great work and nice people

Returned Clean

Likely to Recommend

Repair Quality

I was happy with the way body work and paint turned out. But was very unhappy with the dirt on rear seats and finger prints everywhere. It took the best part of a days to clean the interior and get it back to what it was before I dropped the car off.

Customer Service

I was happy with the way body work and paint turned out. But was very unhappy with the dirt on rear seats and finger prints everywhere. It took the best part of a days to clean the interior and get it back to what it was before I dropped the car off.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Great job! Thank You

Customer Service

Likely to Recommend

Repair Quality

The quality of the repair is excellent, but it took a long time to get it done.

Customer Service

The shops personnel were very easy to communicate with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Work was mostly done. Lots of water spots L left on hood and all windows

Returned Clean

Likely to Recommend

Absolutely works recommend.

Repair Quality

From the first meeting to when I picked up my car, Loren and his team were fantastic to work with. Very happy with the entire process other than getting hit in the first place.

Customer Service

Again, excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Patient and helpful

Customer Service

Returned Clean

Likely to Recommend

It seems like Jerry’s underbids their competitors successfully and then ends up with more work than they can schedule. But they do a great job and for a better price than the competitors. Also Jerry’s handled everything with the insurance company and the rental car company, so we were happy with that! With proactive phone calls we would have given a 10 rating.

Repair Quality

All good except it took a month to get our car back and Jerry’s waited until we called them instead of proactively notifying us of the delays.

Customer Service

When there is a delay, should notify the customer, not wait until it’s time to pick up the car and then inform us that it’s not ready.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

i’m only picking one because to me this is a binary question yes or no. I won’t be recommending to anyone.

Repair Quality

The work is solid. But I had some serious communication problems along the way.

Customer Service

I had to call to get status updates rather than receive proactive updates from the team. I usually didn’t find out that I wasn’t picking up my truck on the promised date until when I would call to schedule a time and then learn that it wasn’t ready. my bed cover wasn’t installed when I picked up the truck.

Returned Clean

Likely to Recommend

Repair Quality

Jerry’s gets a 10 from me. Fits class service. Do st class work

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The repair looks good, but the car was very dirty inside and out. I understand you are short on help, and am hoping you can solve that problem.

Customer Service

Perhaps my issue with the cleanliness of the car belongs here, but the rest of the service was fine.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The unit place to send them is to Jerry’s

Repair Quality

Always friendly and ALWAYS great work

Customer Service

Service with a smile

Returned Clean

Likely to Recommend

Repair Quality

They were efficient, competent, and so very nice!

Customer Service

Returned Clean