Jessup Auto Body

4.9 (706reviews)
98%
68-111 East Palm Canyon Dr,  Cathedral City,  CA  92234
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Shop AssistantSparkles

Familiy owned and operated for 3 generations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Volvo

Reviews (706)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the auto body shop, praising the outstanding quality of repairs, with many noting their vehicles looked brand new upon return. Communication is a standout strength, with customers highlighting thorough, step-by-step updates throughout the repair process. Professionalism and dedication of the staff are frequently commended, with customers feeling well-supported even in stressful post-accident situations. Timeliness is generally well-received, with most repairs completed as promised. Cleanliness upon vehicle return is also frequently praised. A few customers noted minor areas for improvement, including occasional delays due to parts availability or insurance processes, and isolated concerns about interior cleanliness upon return - these observations come directly from customer comments.
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"Excellent quality repair, great communication and quick turnaround."
"... you'd never know now looking at the car-- amazing-- paint, everything done so well car is a mint condition 2019 XT4. was worried about paint match but it looks awesome" Read more
"Completely satisfied in all phases."
"On time as agreed and promised."
"Repairs were made ahead of scheduled time"
"The repairs took longer due to a part arriving close to 5 days past the original expected date."
"Completely satisfied with the work and timing for completion"
"Communication at every step of the process."
"The communication was fantastic."
"Great service and communication throughout the repair process."
"... ,but I couldn't say the same for service department,it should be more communication with owners and follow every change of schedule or delivery time." Read more
"Customer service is never an issue. The staff is always courteous, polite, and helpful in every department. My problem ..." Read more

Likely to Recommend

Everything went Great

Repair Quality

Everyone was very helpful, they kept me informed with everything.

Customer Service

Everything went Great, everyone was very helpful. They kept me informed, and asked if there was anything else that they could do.

Returned Clean

Likely to Recommend

Repair Quality

outstanding wohmanship

Customer Service

Returned Clean

My Experience

Eric and service is great. He did everything. He said he would when I called the answer the phone and my car was done and on time I thank him very much for that.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Ruben the manager from Auto department very professional at all times made me feel at ease after the accident that we had and the reason why we were at the body auto parts department. Ruben, is the right person for that department to be a manager? He had Frank take over he keep me in a loop at all times always communicated with me from the start to finish overall we are very happy with there work and customer services customer service means everything to me and my wife because we are in the same field so that’s why I’m leaving this review . Because when you get in accident that’s the last thing you want is someone that is not professional and caring! LIKE RUBEN AND FRANK . And i would recommend. To anyone that need any body work so ones again the Ruben first and then Frank

Likely to Recommend

I would recommend with caution. Customer service can be excellent, but something like what is happening to me now is absolutely unacceptable. Experiences like this are what can sour the love we had for the vehicle in the first place. It does not matter how great a vehicle can be when the trust in the repair and servicing is lost.

Customer Service

Customer service is never an issue. The staff is always courteous, polite, and helpful in every department. My problem is with the technicians who obviously are missing the mark on how to fix the cars they are supposed to understand.

Returned Clean

My Experience

Jessup’s service and staff are always excellent.

My Experience

As a repeat customer to your body shop I'm COMPLETELY SATISFIED with the QUALITY of your work once again. Sal & your team deserve a raise!! Frank too !! Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Amanda made it great. She was attentive and helpful and kept us up to date on what was happening. She dealt with all the details, and it could not have gone better. THANK YOU AMANDA

Likely to Recommend

Repair Quality

Amanda was great

Customer Service

Amanda answered all our questions, great dealing with insurance

Likely to Recommend

Repair Quality

Excellent quality repair, great communication and quick turnaround.

Customer Service

Worked with Amanda she was great communicated and went above and beyond.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Frank was great to work with. We were very happy. Frank communicated well and walked us through every step and always gave us updates.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

AMANDA TOOK EXCELLENT CARE OF ME

Customer Service

FABULOUS

Returned Clean

My Experience

Excellent work! The paint looks amazing! Amanda was also amazing. So very helpful and attentive. She knew her stuff and guided me perfectly!

Likely to Recommend

Repair Quality

Customer Service

Amanda Lara was fantastic!!!

Returned Clean

Likely to Recommend

I have no hesitancy whatsoever about recommending Jesus Auto Plaza for maintenance and repair. In fact, I already have!

Repair Quality

The quality of the work was superb...made my car look absolutely brand new again.

Customer Service

Amanda Lara was extraordinarily helpful, professional, and kind. She kept me informed of the timeline toward completion of the repair, and answered all of my questions. A terrific customer service experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amanda in the body shop is professional, very knowledgeable and a must to keep on your team!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Frank was very helpful in handling our repair. He went out of his way to ensure our satisfaction