Jim Coleman Collision Repair Center
In operation 47 years.
Jim Coleman has been servicing the Maryland area for over 40 years. Our collision center is known for its expertise, honesty, and great customer service. Here at Jim Coleman collision center we have a great team of certified professionals committed to delivering superior quality service to all its customers. We have the most up to date advanced equipment and technicians to insure your vehicle is repaired correctly. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-state area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 2.5/5.0 -
Body shop should be able to line up the only 2 panels that were replaced.
Repair Quality - 3.0/5.0 -
Panels not lining up. Called and spoke with the collision center they said they can not guarantee that the panels will line up. I will have to take my 4Runner to another body shop for the panels to be lined up. I bring my 4Runner in for service for the past 7 years and I am really disappointed that the Toyota dealer I come to all the time can not assure me that they can align 2 panels.
Customer Service - 4.0/5.0 -
Customer service was great- except for the 2 panels that don’t line up.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job. Thank you.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome team, great communication, so easy to work with them, car looks great - what's not to love?
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s so good
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great attention to the customer’s requests
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Friendly
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My Experience - 5.0/5.0 -
Kevin was great. Calling without prompting. Patient with delays. Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work. Great customer service.
Customer Service - 5.0/5.0 -
Beautiful work. Great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Good job
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Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
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Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done and very professional.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Liked working with Kevin the manager. He was professional and efficient and affable manner let me know I had nothing to be worried about
Customer Service - 5.0/5.0 -
Kevin was great!
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My Experience - 5.0/5.0 -
Shop kept me informed through the whole process, provide transportation for rental, updates on parts, status, and delivery
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
Hi Jim, I’m contacting you about my vehicle. Your team repaired my bumper, but after the repair, the front screen/display was damaged or stopped working properly. This issue was not there before the vehicle was brought in for the bumper repair. Because of this, I am now being told that I have to pay approximately $1,500 to repair the screen. I should not be responsible for this cost because the problem occurred after your shop worked on my vehicle. I’m asking you to please review this issue and take responsibility for the damage caused during the repair. I would appreciate it if Cadillac could cover the $1,500 repair cost or arrange to have the screen properly repaired at no cost to me. Please let me know how you would like to resolve this. Thank you.
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Don't Go!
Repair Quality - 0.5/5.0 -
Awful. Had to move car to another shop. Car came back in worse condition than it went in. Needed a new lift gate after accident. Lift gate was wrong size and left a sizable gap between back window and body and glass shards were in lift gate. Second time they told me it was ready, still gaps for water to come and glass shards. I asked service manager and he said, "I don't know what it's supposed to look like" Isn't he the professional? Finally moved to another shop. Terrible experience. Don't go!
Customer Service - 0.5/5.0 -
Didn't care at all.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall I’m happy, but There was a very small scratch on the brand new door panel that was installed. I’ve been in touch with my contact there and trust it will get resolved, but it is frustrating to have to make another trip