Jim Coleman Collision Repair Center
In operation 47 years.
Jim Coleman has been servicing the Maryland area for over 40 years. Our collision center is known for its expertise, honesty, and great customer service. Here at Jim Coleman collision center we have a great team of certified professionals committed to delivering superior quality service to all its customers. We have the most up to date advanced equipment and technicians to insure your vehicle is repaired correctly. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the tri-state area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All staffs are very friendly and efficient. Completely satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The Jim Coleman collision team was very helpful through out the whole process of getting my car repaired. They handled communications very well and got my car repaired in a very timely manner. I will definitely be utilizing there services again. Thank You
Customer Service - 5.0/5.0 -
Customer service was super helpful and professional through out the whole process.
Returned Clean
My Experience - 5.0/5.0 -
Staff was friendly and professional, answered all my questions and kept me updated. Work was timely and my car looked great afterwards.
Likely to Recommend - 4.0/5.0 -
Bit pricey wish they give nice discount for customers
Repair Quality - 4.5/5.0 -
Amazing service and great customer support. But price is too high. I guess you get what you pay for.
Customer Service - 5.0/5.0 -
Amazing especially kevin above and beyond
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
***rear sensor issue affects this rating. Otherwise good.
Repair Quality - 3.5/5.0 -
Having some issues with the rear sensors. Will need to bring in for further evaluation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs finished to perfection. Dependable service. Knowledgeable and friendly advisor.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin did a great job. He is very professional and easy to work with.
My Experience - 5.0/5.0 -
Your staff was so friendly and very pleasant to work with. I appreciate the way they kept me updated on the status of might car as well as working with Enterprise on my behalf.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was so nice, friendly and helpful!
Returned Clean
My Experience - 5.0/5.0 -
8 years old car looks like a new car, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We feel like we have a New car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes. However, the lack of communication regarding status updates on my car could have been better/improved.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
A piece of my front bumper was somehow damaged while at your body shop. I am hoping to get it repaired soon.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Minor repair took just about a month. If I had one of your loaner cars I am confident it would have been completed sooner.
Customer Service - 2.5/5.0 -
Hit or miss.
Returned Clean
My Experience - 5.0/5.0 -
Kevin was very pleasant and efficient. The process went smoothly and my new windshield seems perfect.! Thank you😊
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kevin and Claudia are a dream to work with! Their level of customer service is definitely stellar in terms of status follow-up, responsiveness, and overall support from drop off to pick up.. Plus, they are very knowledgeable and personable. 10/10..