Jim Winter Auto Group

4.7 (1,023reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,023)

Likely to Recommend

Although I did appreciate the friendliness of the staff, the work done was subpar. At this time I would definitely not recommend somebody to take their car there to be repaired if the work done on my car is an example of the general work that's done in that department.

Repair Quality

The demeanor of the employees and the departments' manager were great. The work done on the car however is not done right. The rust on the quarter panel was just painted over, not repaired correctly. I'm sure the paint will flake off soon, and the rust will continue to eat away at the quarter panel. The same type of paint repair was done where the rear tail light meets the quarter panel. The tail light should have been removed, then the rust removed, then repainted. It was just touched up and I can still see rust near the tail light. I was told that since the repair wasn't completely finished on the date that I showed up to pick up the car, that the rear bumper that has a gouge in it would be touched up and polished. It was not. I honestly hate to complain, and I do appreciate the dealership honoring the warranty, but incorrectly repairing the car when it was incorrectly painted in the first place doesn't sit very well.

Customer Service

I do appreciate the kindness and friendliness of the employees at the service department.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Great work!

Customer Service

Returned Clean

My Experience

Aaliyah was awesome. She worked with us on some extras we wanted and kept us informed. Very accommodating, and we will recommend your shop as a specific result of that. It really set you apart for us. Car was very clean when we picked it up. My wife was extremely pleased.

My Experience

Everyone was professional and pleasant! And thanks for cleaning our car up! Great job to all!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

After completion and detail, hood had swirl marks where it had been wiped with cloth that had tire dressing on it. Desk clerk cleaned it up.

Customer Service

No texts as promised. Called on Friday to inquire if completed. Was told the asst mgr who had handled everything to this point and told me updates would be texted, was off on Friday and the only painter in shop was also off on this Friday.Was also told texts are only sent out Tuesday’s and Thursdays ??? Would not have left vehicle on Thursday if would have been told there was a high probability that wouldn’t be completed and available to pick up in Friday. Total lack of communication. Body shop receptionist was put in a bad spot due to this lack of communication. The receptionist went above and beyond to make right the things that weren’t done timely or communicated properly, but that’s where the credit stops.

Returned Clean

My Experience

The van looks great. Great service people she helped out a lot. It was a shame that it took so long.

Likely to Recommend

Other than a few hitches I was completely satisfied.

Repair Quality

Great staff, kept me informed. I would have given a ten but it took along time to get done.

Customer Service

Awesome staff

Returned Clean

My Experience

Car looked really nice when I got it back.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I’m am very pleased with the service and my car when I picked it up was in pristine condition

Customer Service

I’m am very pleased with the service and my car when I picked it up was in pristine condition

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

You guys knocked it out of the park. The work was done in a timely fashion very professional. Hopefully I won’t have to get work done on the truck again, but if I do, it’s coming to you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I really appreciated the detail and cleanliness of my vehicle when returned. The mats were even cleaned, windows washed . A very nice extra touch and unexpected. Thanks team !!

Customer Service

My Experience

Thank you for your attention to my 2019 Cadillac xts!

Likely to Recommend

Repair Quality

Excellent experience! Thank you for the amazing wash and wax car wash ...my car looks brand new !

Customer Service

Excellent team !

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks to the excellent staff at the Jim Winter Body Shop for repairing the tailgate on my GMC Sierra! They even detailed the entire truck! Top notch work and the staff is beyond exceptional!

Likely to Recommend

Repair Quality

They didn’t fantastic work, my vehicle looks perfect like it did before, the staff was exceptional! They even detailed my truck for me.

Customer Service

Returned Clean

My Experience

Was not expecting vehicle to be detailed on the inside very much appreciated awesome job I was worried about the paint matching and being wheeled out it is perfect thank you so much for everything

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was perfect! It was so spotless clean and far exceeded all my expectations. I would never use anyone else. Dana Vance

Likely to Recommend

Repair Quality

I was over the moon impressed with the quality of your work!!! My car was cleaner than it ever has been. I will only use you

Customer Service

100%

Returned Clean

Likely to Recommend

Repair Quality

Customer Service