Jim Winter Auto Group

4.7 (1,024reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,024)

My Experience

My truck was beyond repair due to extent of damage. However, staff was great to work with. The were friendly and respectful. They accepted my millons of calls. LoL. They were great would recommend to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Friendly and helpful staff.

Likely to Recommend

See previous statement.

Repair Quality

We have been going to the body shop at Jim Winter Buick for over 20 years. This is approximately the fifth time I have taken a family car to this shop, and I first learned about it from my mom. Unfortunately, we received our daughter's car back in worse shape than when we had it in for repair. She has a decent-sized fresh paint chip (not a dent), along with scrape marks along her passenger side and some new ones on her driver's side. Neither of these was there originally. We inquired about them and received confirmation that they were already present. They showed us computer pictures that lacked a time stamp or date, showcasing circled objects without providing a clear view of what they were. Some disappointing and shady things happened to her car while it was in the shop. We are hoping that Buick makes it right.

Customer Service

See previous statement.

My Experience

Excellent service from every team member! Body shop detailing (painting) is exceptionally awesome with their work! Thank you Jim Winter Team!

Likely to Recommend

Absolutely Recommend!

Repair Quality

Exceptional service and work performed by the whole team! Thank you!

Customer Service

Outstanding customer service team! Thank you!

Returned Clean

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Returned Clean

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Returned Clean

My Experience

It looks like it did when it was when it was a brand new truck!

Likely to Recommend

Repair Quality

Their work looks great. You would never know it was in an accident!

Customer Service

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Repair Quality

Excellent repair experience

Customer Service

My Experience

My car looked amazing inside and out and the communication was amazing

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Repair Quality

Very nice people did a fast fix to my truck but when I got in the truck to leave my door and arm rest was covered in dust from shop floor . Not cool I cleaned it up and moved on

Customer Service

Returned Clean

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While we appreciate the excellent repair job, waiting for additional supplies (tail light) etc…added additional days to service.

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Repair Quality

Extremely satisfied. Great work, appreciate that my car was returned to me cleaner than when I left it!

Customer Service

Great staff. Very friendly.

Returned Clean

My Experience

Thanks for getting our car back to the way it was!

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Customer Service