Jim Winter Auto Group

4.7 (1,028reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,028)

Likely to Recommend

Repair Quality

As far as I can tell, the vehicle looks great. You can’t tell that the repaired area is different from the entire vehicle. Great blending.

Customer Service

They were great. Personable. They were even willing to make it easier for me to partake of my rented vehicle. They worked hard to get my vehicle ready so I would not have to pay for an additional day of rental.

Returned Clean

Likely to Recommend

Repair Quality

As always, the repair was perfect, and the car looked like showroom quality.

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They communicated well, kept me updated. They also detailed my vehicle inside and out before returning it! They did great!

Likely to Recommend

Repair Quality

A beautiful job, well done

Customer Service

The staff were very friendly and helpful. Rob kept us up to date on the progress of the repairs. A very nice group of people.

Likely to Recommend

Repair Quality

Where the door was painted there is a cloudy spot in the paint. The yukon letters have glue residual or something around them that doesn't come off. I was given an estimate of 5 days needed for repair once my parts were in, it ended up being there 10 days for one door replacement. The front window had a greasy film on the inside which took 2-3 washings to get it off. Dust on dashboard. Detailing person needs more training. I was happy to have a loaner car for the 10 days.

Customer Service

When I was given 5 days as my projected time, no one called on day 5 to say it would be longer. I called. I'm still perplexed how one door took 10 days.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work was done in a timely manner and well done. Personnel was pleasant to work with. Vehicle was returned very clean inside and out.

Customer Service

Ladies on the frontline were vey nice to work with.

Likely to Recommend

Repair Quality

I was satisfied with the work that was done on my 2020 chevy traverse, the only reason I gave a 9 is because my car was not washed or detailed before pick up, and usually that's automatic.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Every one was friendly and I even got my car back a week sooner than estimated

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

For the 2nd time in a row had to pick up my vehicle before it was completely done

Customer Service

This is the second time I have had my vehicle there and had to pick it up with incomplete work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good work

Repair Quality

Looks like a good job and thanks for the the cleaning of the inside well done

Customer Service

Everyone was real helpful

Returned Clean

Likely to Recommend

The best place I’ve been to for any vehicle needs

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything looks good except for one panel that is a bit bent. It's on the piece that connects between the windows

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service