Jim Winter Auto Group

4.7 (1,028reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,028)

Likely to Recommend

Repair Quality

Wet pleased with the whole process from quote to repair

Customer Service

Rey friendly sraff

Returned Clean

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Repair Quality

Great service

Customer Service

Always great

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Repair Quality

Customer Service

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Need cleaner loan cars

Repair Quality

Mechanic had to fix it Bill from crank—n—go

Customer Service

Rental was dirty other people stuff in it Staff very courteous

Returned Clean

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Repair Quality

Customer Service

Great people to work with. Felt very comfortable with them.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

My car was done in one day looks good

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Needs adjustments to a couple of areas

Customer Service

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Repair Quality

Customer Service

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Customer Service

Thanks

Returned Clean

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Repair Quality

Was given the vehicle back before was inspected. New paint was nicked while putting on trim so they had to use touch up paint.

Customer Service

Helpful and friendly.

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Jim Winter has went down hill the last few years. I have sooooo many complaints. Way too many to mention.

Repair Quality

All of my body work was not done. I mentioned to Samantha that it wasn't done and not sure how it was missed when I came in for quote unless it's just pure laziness these days?

Customer Service

Samantha was nice. She didn't keep me updated on my car, I had to reach out to her after 6 days of nothing. No parts being ordered and still took 7 days ? Last claim was way worse and you had my car less amount of time

Returned Clean

My Experience

Folks in the Body Shop were great; kind, helpful, and fast. They took care of all paperwork and communication with my insurance company. Body work was done quickly and expertly. Fantastic job!

Likely to Recommend

Repair Quality

Great job. Great people.

Customer Service

Front desk people were great. Made the whole repair insurance paperwork easy and fast.

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Repair Quality

Customer Service

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Customer Service

Kept me informed every step of the way

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Repair Quality

Wish they would of called more to tell me whats going on with my car instead of leaving me in the dark. And my paint is not the right color. Very unhappy about that!

Customer Service

I had to call to see what was going on with the car.

Returned Clean