Jim Winter Auto Group

4.7 (1,028reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,028)

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Great service, friendly smiles, quick turn a round…

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Receptionist was very nice and helpful 👍🙏

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During this process, I sent my sister in law your direction and she bought a car. She's been happy also.

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Sam was great when we dropped off and picked up the car

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Excellent job, timely manner & vehicle cleaned

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Friendly service representatives

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Sam is great.

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Tire was replaced but had to bring it back bcz it wasn't holding air.

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She wasn't very helpful. Didn't keep us informed of the status. Would not return our calls. Had to reach out to a manager.

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AAA recommended this site for warrantied work. I have been very disappointed with this experience which still is not completed

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My car is not finished yet. I got it back Went to drive out of parking spot turning left and heard tire rubbing. Went inside Broken strut missed. Told fixed Got it back now window on new door not working. Still waiting to be fixed told they have to wait for loaner vehicle

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Scheduled for a Monday to bring it in. Luckily I called to verify Friday afternoon before hand and was told the loaner car not available because 3 of their cars were in accidents and waiting for repair. But no one called to tell me. I had changed my work schedule to make Monday work. Now they had my car 3 weeks Still not fixed and having to wait for loaner car with no one telling me when date will be. Was told on Monday I would get call later which I was told meant Tuesday. By Thursday still no call so I called and told still waiting for loaner

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Assuming parts are available

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Quality was ok, however it took over 6 weeks to get the repair completed. We understand that obtaining parts could be an issue, but it was still frustrating to have to wait that long.

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Everyone did what they could to satisfy our questions and concerns

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Great customer service and quality of workmanship appears to be top notch.

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We brought our truck in for body work resulting from an insurance claim accident. Jim Winter took care of everything for us regarding our claim.

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Communication was key and they exceeded expectation.

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Excellent work. Wonderful office staff.

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