Jim Winter Auto Group

4.7 (1,028reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,028)

My Experience

Likely to Recommend

Repair Quality

Excellent job the car looks great

Customer Service

it took an escalation to management to get parts that were on back order

Likely to Recommend

Repair Quality

When I went to pick my vehicle up, I was not happy with the finished product. The bumper didn't seem to fit, the paint was incomplete & the rear quarter panel still had scratches. The body shop representative was very understanding and took my concerns seriously, he was fantastic. I was very pleased when I picked up my vehicle the next week.

Customer Service

The 3 reps that I dealt with were exceptional.

Returned Clean

Likely to Recommend

I will never recommend this place

Repair Quality

Customer Service

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Repair Quality

Car looks great

Customer Service

Dealership went above and beyond to resolve issues

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Pat was rude. She seemed annoyed with my questions as if she didn’t want to answer them.

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Repair Quality

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My Experience

Likely to Recommend

Aside from the two-plus week delay, I was very satisfied.

Repair Quality

Everything and everyone was great except I was promised about 14 days and it was more like 28 days.

Customer Service

Likely to Recommend

Repair Quality

Wry friendly service and professional. Sam was awesome throughout the process of getting my vehicle fixed and back on the road!

Customer Service

Great people!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

I was told my car would be ready on 2 different days. There was no communication and I had to call on both days. Also, I was told the mirror on my car was broken on accident (unrelated repair) and had to be repaired. There could have been better notifications/communications. They had my car 19 days on an original 4 day estimate. Also, when I returned my rental car, I was told that the car would be returned to the Car Rental place on Friday and it wasn’t returned until Monday.

Customer Service

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Seem d expensive

Repair Quality

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I always tell people about Jim Winters body shop

Repair Quality

My vehicle looked great both inside and out

Customer Service

Very nice, professional people

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