Jim Winter Auto Group

4.7 (1,015reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,015)

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome job on the repairs on my GMC pick up , I really like the daily information either a phone call or a text on the progress on my truck. You guys do a great job thanks.

Likely to Recommend

Repair Quality

I couldn’t be happier with the service and the repairs on my GMC pick up. Thanks again.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very informative on the process of your car. I was a little bummed out when picking up My car as my radio screen was all black and it wasn’t that way when dropped it off.

Customer Service

My Experience

I would ask that when you have an elderly person that is walking with a cane either your staff walks them to their car or you pull their car up by the door.

Likely to Recommend

Repair Quality

Customer Service

I think if you have an elderly person walking with a cane you shouldn’t just give them their keys and say your vehicle is out front. Your employee should walk them to their car or bring the car up to the door for them

Returned Clean

My Experience

My Experience

I called, as soon as I noticed that the inner lift gate hand-hold was broken. She said they'd get it ordered in, and replace it as soon as it came in. I was satisfied with that response.

Likely to Recommend

Repair Quality

They missed one small item, so I called and sent them a pic of the piece in question. They said they'd order it right away, and have me stop in to have it taken care of (@ a 10 minute fix). Overall, I'm quite satisfied with their work.

Customer Service

My Experience

They fixed my SUV before the date that they told me.

Likely to Recommend

Repair Quality

They got my repairs done before the date they quoted and they had a rental for me.

Customer Service

Returned Clean

My Experience

Very happy with the service. Happy they gave me touch up paint for chips in front from rocks. Excellent service.

My Experience

I also appreciated the daily updates on the progress. That way I knew progress was being made. Thank you for excellent service.

Likely to Recommend

Service was excellent

Repair Quality

Very pleased with the work completed, and the process was painless. I never had to wonder what was being done and how work was progressing.

Customer Service

Excellent customer service!!!

Returned Clean

My Experience

Very courteous and professional. I was informed, updated daily about the progress of the repair. My vehicle was clean ( inside and outside) when I pick it up after the repairs was completed. I appreciate the service

Likely to Recommend

Very polite and professional

Repair Quality

It would be a ten, but I need to return my vehicle because one of my back up lights is not working.

Customer Service

Very polite and professional. Just need have the back up light serviced. One of the lights is not working.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and easy process.

Customer Service

Quality appears to be excellent.

My Experience

The team that repaired my car did an amazing job.The parts they they ordered and repainted match so perfectly there's no way to tell where the new meets the old! In addition the office staff took time to ride with me around their lot to help me become comfortable with the loaner car they provided. They informed me each day by text of the progress being made on my car. Thank you Body Shop Team for doing such a great job !!

My Experience

Please tell them I think everyone did a fantastic job on the repairs, detailing the inside, keeping me posted on what was happening with my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I always recommend

Repair Quality

Great service, car was excellent and came back to me on timely basis

Customer Service

Great customer service, contacted me every day with update

My Experience

Great communication on updates! Loved that my car was vacuumed out. Great work.

Likely to Recommend

Repair Quality

Customer Service

Excellent job in detailing interior as well

Returned Clean

My Experience

The work performed on my car was done professionally and with great care. I was kept well informed regarding progress on my car by means of text messages and phone calls. I would definitely recommend them for auto repair.

Likely to Recommend

Repair Quality

The repair work was done very well and the car was restored to “pre-accident “ condition.

Customer Service

Customer service kept me informed regarding the status of steps leading to completion of all repairs.

Returned Clean