Jim Winter Auto Group

4.7 (1,028reviews)
93%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,028)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paint is orange peeled. Looks like it didn't get wet sanded and wheeled out. Overspray in inside of vehicle. Swirl marks in hood where no damage was present to begin with.

Customer Service

Very helpful. Kept me informed during whole process

Returned Clean

Likely to Recommend

Repair Quality

Matt took great care of me and the outcome was perfect. Thank you so much

Customer Service

Perfect

Returned Clean

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Repair Quality

Customer Service

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I am a regular

Repair Quality

Good Service

Customer Service

Friendly

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very satisfied with car repair.. not so happy about finding a crack/meth pipe in my loaner car. Thank God I found it before I could've got into trouble

Customer Service

Not alot that could've been done finding a crack pipe in car of my loaner from Jim Winter but they need to clean these cars better

Returned Clean

Likely to Recommend

Yes. They kept me informed every step of the way. They coordinated a rental car that fit the size of my family and didn’t charge me for it while my car was there. My car we very clean when I picked it up and the work was high quality. Jackie and Tonya (?) were professional, friendly and accommodating. I recommend this dealer frequently.

Repair Quality

Customer Service

Returned Clean

My Experience

Great team, kept me informed and the work was top notch.

Likely to Recommend

Definitely

Repair Quality

Customer Service

Returned Clean

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Repair Quality

I was very impressed and will come back for any other needs

Customer Service

They kept me informed and made me feel special they were very courteous

My Experience

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Repair Quality

Very nice people

Customer Service

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Repair Quality

Body work done looks good

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I was pleased with the fast service, and how clean the car was, and the employee's help in taking care of rental

Customer Service

As I said before, the personnel treated me with respect, and was very helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair work was excellent. I also paid extra to have some chips and scratches repaired. I thought they would be able to do more than they were able to do to fix those things. So, that part was a disappointment.

Customer Service

Working with Jackie was an excellent experience. She took the time to look at everything I wanted done. She let me know what insurance would cover and what would be out of pocket expenses. She is personable and knowledgeable. I had lots of questions and requests and she was very accommodating which is ultimately why I chose to take my car to Jim Winters.

Returned Clean