Jim Winter Auto Group

4.7 (1,016reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,016)

My Experience

The work performed on my car was done professionally and with great care. I was kept well informed regarding progress on my car by means of text messages and phone calls. I would definitely recommend them for auto repair.

Likely to Recommend

Repair Quality

The repair work was done very well and the car was restored to “pre-accident “ condition.

Customer Service

Customer service kept me informed regarding the status of steps leading to completion of all repairs.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Beautiful work, as always.

Customer Service

I was kept informed of my cars status. The staff were friendly and accommadaa

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The every other day text communication is great. I also like the twice a week phone calls with updates. I couldn’t answer one of the calls but got a very detailed message! Top notch!

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Repair Quality

Customer Service

My Experience

They finished the repair of my bumper ahead of schedule, kept me informed daily and performed excellent work. I highly recommend them. Very professional and friendly.

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Repair Quality

Great service. Car done earlier than expected

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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We definitely do!

Repair Quality

We were very impressed with how Jim Winter Auto Group kept us up to date on each stage of repairs on our GMC Terrain! Although it took longer than we wanted, our Terrain looked like new when everything was finished. We completely trust taking our cars to Jim Winter Auto Group and will continue to do so in the future.

Customer Service

Extremely satisfied!

Returned Clean

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Repair Quality

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My Experience

I’m very pleased with how my truck looks after your repair. Helpful staff, too.

My Experience

Sure glad to have Big Red home!!! Being in the trades I'm glad to see your workmanship, it's a real pleasure to look at. Unfortunately now I'm a little worried about something damaging it, LOL

Likely to Recommend

YES and always have. Misc; Parts department manager (out back) is the only one I/we avoid. Very rude. This doesn't belong in the body shop questionnaire, but management should know.

Repair Quality

Came out better than expected!!!! Considering we couldn't get new parts due to it being 25 years old very happy we could salvage it to. Wishing I could park it in my living room and admire the workmanship. THANKS for a job well done

Customer Service

Enjoyed talking to the guys who worked on ot

My Experience

Car damage was fixed and looked wonderful. I appreciate that even the inside of window was cleaned!! Above and beyond! ⭐️⭐️⭐️⭐️⭐️

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Repair Quality

Awesome service

Customer Service

Terrific

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My Experience

I was told my vehicle was completed. I paid for services and was given my keys. Thankful, I decided to look over my vehicle before I left and noticed they never replaced my windshield. I went back inside and yes, they verified they charged me but didn’t replace it. I asked how that could happen and they said it was missed by quality inspection. Wow, what a miss. So I had to leave my truck again and come back the following day once they completed. How does that get missed on a quality inspection? Makes me question what else I paid for and didn’t get replaced.

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Returned Clean

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the repair looks good and they detailed my exterior and interior.

Repair Quality

Customer Service

i had requested 2 scratches be repaired at my expense, while the car was in the shop. i discussed with estimator and office mgr. repairs were not made or communicated to me. i discovered by questioning at completion. they offered to schedule another date, but it had already been 5 weeks... forget it now.

My Experience

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Repair Quality

Customer Service

My Experience

The estimate was accurate. The service was speedy with professional and personable personnel and I highly recommend them!

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Repair Quality

The service was prompt and the final price was true to the estimate.

Customer Service

Returned Clean