Jim Winter Auto Group

4.7 (1,016reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,016)

My Experience

Repair appears excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

My car looks great! Good communication

Customer Service

Good communication

Returned Clean

Likely to Recommend

Everyone was kind and professional with the dealings we had with them.

Repair Quality

The weather has been very inclement and to be honest I haven’t had the opportunity to really see the repairs in detail.

Customer Service

My Experience

The Jim Winter team did an efficient job on repairing my vehicle. Excellent communication on the progress of my vehicle during the entire process!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

This was the second time I have taken my vehicle to Jim winner Buick, they did a fantastic job the first time and an even better job the second time. Excellent workmanship and great staff very professional. Would have no problems recommending them to any of my family or friends.*****

Likely to Recommend

Would not hesitate to recommend Jim Winter, Buick to any family member or friend

Repair Quality

Excellent workmanship

Customer Service

Super nice and knowledgeable personnel

Returned Clean

My Experience

It would have been helpful to know what repairs were taking place once the full tear down was completed. After the estimate was completed.

Likely to Recommend

Repair Quality

Customer Service

The communication lacked when it came to what was wrong and what was getting fixed. When additional parts needed to be ordered, I was not told what they were or why it was necessary.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

No trust in service person

Repair Quality

Took van in for damaged mirrow got estimate to replace n paint two weeks later was told can paint because transnational paint color is factory pain GMCwanted to see if I wanted to get van said no at least replace factory gmc mirrow took 3 weeks to replace mirrow

Customer Service

Not very professional

Returned Clean

Likely to Recommend

Repair Quality

The car looks great , good paint job .

Customer Service

The staff was very courteous

Likely to Recommend

Never

Repair Quality

Hello, I brought my car to your shop three weeks ago for repairs. So far, only the rear bumper has been replaced. Other important parts, including the rear trunk lid, were not repaired. Three weeks is a long time for such limited work. I was not informed that these repairs would be incomplete. Please let me know when the remaining repairs will be finished. I would appreciate a prompt response. Thank you,

Customer Service

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair took to long. Also it would have been nice if my car would have been cleaned off instead of being covered with snow when I pocked it up.

Customer Service

Office helped seemed to be very vague.

My Experience

My Experience

Very quick and friendly. Highly recommend.

Likely to Recommend

Repair Quality

Easy to deal with.

Customer Service

Returned Clean

My Experience

The staff was wonderful. Lots of communication. When it went over 30 days, and my insurance stopped paying you continue to pay for my car rental until my car was done. Staff was wonderful.

Likely to Recommend

Repair Quality

The staff were wonderful. Great communication. The car did take a long time however Manager help. With the cost of the rental once my insurance stopped paying for it. My car looked great, I appreciated that it had been cleaned a lot. That was a great experience to open my door too. The outside of my car looked beautiful.

Customer Service