Jim Winter Auto Group

4.7 (1,016reviews)
92%
3303 W Michigan Ave,  Jackson,  MI  49202

In operation 56 years.

We are a family owned Buick, GMC, and Cadillac dealership. We work on all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
GM
I-Car

Reviews (1,016)

Likely to Recommend

Repair Quality

Excellent work!

Customer Service

Staff very informative.

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Repair Quality

Customer Service

So far so good

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Repair Quality

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Repair Quality

They did a fantastic job.

Customer Service

They were very polite.

Returned Clean

My Experience

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Likely to Recommend

Repair Quality

I would first like to say that the people I worked with were very nice and accommodating. Jeff the manager I dealt with when addressing some issues was very helpful and he resolved many issues. However, there was many issues during and after my vehicle repairs. I left with new damage to my vehicle while it was in Jim winters possession which I do not think is okay but I was told there isn’t anything to be done about it. If someone would like to reach out to hear more I am open to explaining my issues. Thank you.

Customer Service

The individuals I dealt with were very kind and as accommodating as possible for me.

Returned Clean

My Experience

They did a great job on my truck and even washed it and cleaned the inside . Thank you for your great service.

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Keeping us updated about progress

My Experience

My car looks amazing and it drives great again too Thank you so much

My Experience

Seriously !! Messed up the brand new front wheel and the body shop manager said and the paper work said the upper fender wheel well flare was replaced and wasn't, and it pulls to the left really bad. I was called a liar from the body shop receptionist on the phone and I asked for help from the salesman that sold me the car and he only passed the buck to the body shop manager. I asked a couple of times about the status of my car car with only run around after run around !! I always had both of my cars that I purchased from your dealership in less than one year serviced there as well and I've been shoved to the side and feel I've been so miss treated. The salesman said when I purchased both of my vehicles there that you are now a part of the Jim Winter group family !!! Such BS !! I also work for GM and I use to brag up your dealership but no more !! I'm so very disappointed and dissatisfied with everything about how this hole process has gone especially after I thought it was the best place to take my car but boy I was so wrong !!

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Likely to Recommend

Repair Quality

Good so far. Appearance is great. I'm assuming items such as sensors and a/c are ok but haven't used the vehicle .

Customer Service

My Experience

The insurance company totaled my car. So there were no repairs. The ladies in the body shop were very patient and helpful which I appreciated.

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Repair Quality

I did not have any repairs. The ladies in the body shop were very nice and helpful.

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Repair Quality

My vehicle was under repair for a month and they took longer than expected due to ordering incorrect parts.

Customer Service

They were very kind

My Experience

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My Experience

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Returned Clean

My Experience

Likely to Recommend

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Likely to Recommend

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Customer Service

Returned Clean